What are the responsibilities and job description for the Commissioned Sales Associate Ladies' Shoes position at Dillard's, Inc.?
Do you love shoes and the latest trends? Do you love helping people? Do you love making more money? Dillard's at Flatiron Crossing is looking for results-driven retail Sales Associates who believe in delivering a high level of customer service to join our Ladies' Shoe Team. Sales Associate duties and responsibilities include working closely with customers to determine their needs, and answering their questions about our products and recommending the right solutions. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual merchandising standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. This position pays hourly plus commission, so the more you sell, the more you'll earn.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their questions
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Skills
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school degree; BS degree in Marketing or related field would be a plus
You can apply today at www.dillards.com/careers
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Broomfield, CO 80021: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available for shifts between 11am and 8pm, as well as Saturdays and Sundays?
- Why are you interested in a sales position with Dillard's?
Work Location: In person
Salary : $18 - $-1