Big Dill Ambassador

Job Title: Front Desk Attendant, aka “Big Dill Ambassador”

Location: Club 1033 Freehold, New Jers

e

Over

v

iw

The Big Dill Ambassador role emphasizes strong customer focus, making it suitable for individuals who are sociable, enjoy interaction, and take pleasure in assisting players, guests, and part

n

er.

We seek an enthusiastic, proactive, and personable candidate who thrives in a dynamic environment, delivering exceptional customer service with efficiency and e

n

ery.

Key Responsibilities an

d

Duies

• Front desk ambassador – welcoming players upon their arrival at the

faciity.

• Interact with members throughout the facility to ensure smooth f

l

ow ofplay.

• Assist in organizing tournaments, league play, or other enj

o

yable vents.

• Proficiency in utilizing the CourtReserve system to facilitate seamles

s

and eficient
registration, check-in/out, and payment processing for both mem

b

ers and isitors.

• Advocate for Dill Dinkers programs, offerings, and events to m

e

mbers andvisitors.

• Welcome members/visitors, handle phone inquiries, and conduct fac

i

lity toursas needed.

• Support Pro Shop sale

s

and order ulfillment.

• Maintain cleanliness by vacuuming and cleaning courts, bathrooms,

and the overll facility.

• Evening and weekend shifts are both available and mandatory. A few morn

i

ng shifts arealso offered.

• Current or ability to obtain CPR

and First Aid ertifications.

• The abi

l

ity to pass a bckground check.
Job Description – D

i

rector of Operains and Sales.

•

P

erforms other duies a

s

assigned.
Minimm Qualifications.

• 4 or more years combined of Opera

t

ions Management an Sale

s

experience.

• Stong business sense.

• Proficient usi

n

g Microsoft Suite (Ecel, Outloo

k

, etc.).

• Organize and detail oriented.

• Exceptiona

l

communication skills,both oral and written.

• Ability to establish priorit

i

es and solve a wide rane of business problems.

• Demonstrated customer service skills, co

m

mon sense, problem solvig and analytical skills.

• Flexibility to respond to changing work

priorities and handle num

r

ous projects at a time.
Educational Prerequisites

• Bachelor’s degree in manag

e

ment, human services, or rlated field. A comparable
combination of

f

ormal education and work exerience will be considered.

• Pickleball experience both playing & u

n

derstanding of the ru

l

es is ecommended but not reqire

d

.

Physical Require

m

ents

• iewing computer scre

e

/monitor

• Utilizing keyboard
• Answering/making phone calls

• Prolong walking, standing, kn