What are the responsibilities and job description for the Documentation Specialist / Technical Writer position at Diligent Consulting Inc?
Job Title: Documentation Specialist / Technical Writer (Contingent Upon Award)
Hiring Company: Diligent Consulting Inc.
Client: Government Publishing Office (GPO)
Location: Washington, D.C. (Hybrid/On-site)
Remote: Need to be within commuting distance of GPO HQ office in D.C. for monthly and ad hoc meetings.
Clearance: Public Trust or ability to obtain
Estimated Period of Performance: September 1, 2025 – September 30, 2029
Overview:
This position is contingent upon contract award.
Diligent Consulting Inc. is seeking a Documentation Specialist/Technical Writer to support the Government Publishing Office (GPO) under the SecDevOps Program — a cybersecurity modernization initiative designed to enhance GPO’s enterprise security posture. The program supports GPO’s mission to safeguard the confidentiality, integrity, and availability of its digital assets, platforms, and services through the adoption of Zero Trust Architecture (ZTA), secure DevOps practices, and CI/CD pipelines.
In this role, you will be responsible for authoring and maintaining technical and operational documentation critical to supporting compliance, audit readiness, and ATO (Authority to Operate) activities in alignment with Risk Management Framework (RMF) requirements.
Key Responsibilities:
Draft, revise, and maintain security and operational documentation, including:
System Security Plans (SSPs)
Plans of Action and Milestones (POA&Ms)
Standard Operating Procedures (SOPs)
Runbooks
Ensure documentation follows standards for consistency, formatting, metadata tagging, and version control.
Support the preparation and maintenance of ATO documentation packages and compliance deliverables.
Collaborate with cybersecurity, DevOps, and system administration teams to capture accurate technical details.
Translate complex technical information into clear, readable documentation for both technical and non-technical stakeholders.
Support the establishment and enforcement of documentation templates, style guides, and repositories.
Qualifications:
Required:
Bachelor’s degree in English, Technical Writing, Communications, or related field.
Excellent written and verbal communication skills.
Meticulous attention to detail and document organization.
Ability to obtain and maintain a Public Trust clearance.
U.S. Citizenship required.
Preferred:
Experience with RMF, NIST SP 800-53 controls, and ATO processes.
Experience supporting federal cybersecurity or IT modernization projects.
Certifications such as ITIL Foundation, CompTIA Security , or related credentials.
Why Join Diligent?
Diligent Consulting Inc. is a trusted IT and cybersecurity solutions provider for federal agencies, known for delivering mission-critical capabilities. As part of our team supporting GPO’s cybersecurity transformation, you'll work on high-visibility initiatives that protect national information systems and enhance public access to secure digital content.
