PLC Program Manager

One of our clients is looking for the position of PLC Program Manager based on following skills.

Telework eligible position

Local candidates preferred. 

Submitted candidates must reside in EST zone to be considered

THE POSITION

Client is seeking Program Manager to join our growing and innovative Commonwealth Office of Digital Experience (CODE PA) team. This is an opportunity to work with a wide range of technologies while helping improve digital services for the citizens of Pennsylvania. If you are detail-oriented, organized, and interested in supporting digital initiatives that serve the public, we encourage you to apply. This role is ideal for individuals looking to deepen their project management experience while supporting Agile delivery teams and delivering digital services.

Acting as a strategic leader, the Program Manager partners with product, project management, operations & procurement, engineering, and business stakeholders to help prioritize work, manage dependencies, and mitigate risks. They are responsible for maintaining clear communication, enabling informed decision-making, and ensuring progress is transparent at all levels of the organization. This role requires strong leadership, the ability to influence without direct authority, and a willingness to address challenges directly.

Key Responsibilities

Program Leadership & Accountability

 Own end-to-end delivery of a complex, multi-workstream program

  Establish program vision, structure, and execution strategy

  Drive alignment across product, project, engineering, UX, vendors, and stakeholders

  Lead with authority and clarity, ensuring accountability at all levels

Operating Model & Governance

 Design and implement the program operating model (cadence, governance, decision-making, etc.)

 Establish clear roles, responsibilities, and escalation paths

 Stand up and lead steering committees and governance forums

  Ensure consistent adherence to program standards and ways of working

Planning & Execution

*Develop and maintain an integrated master roadmap across all workstreams

*Identify and manage cross-workstream dependencies

*Drive quarterly (or periodic) re-planning and prioritization

*Ensure deliverables are met on time, within scope, and within budget

Team Organization & Enablement

*Organize and structure teams for clarity and effectiveness

*Coach product managers, project managers, and leads on best practices

*Establish clear expectations for meeting readiness, deliverables, and communication

*Address gaps in performance, ownership, and execution

Stakeholder Management & Communication

*In partnership with the product managers, the program manager serves as the primary point of accountability for program status and outcomes

*Deliver clear,concise, and structured reporting to leadership

*Translate complex program details into digestible insights for non-technical stakeholders

*Facilitate alignment and resolve conflicts across teams

Risk, Issue, and Decision Management

  *Proactively identify program risks, issues, and blockers

  *Implement mitigation strategies and drive resolution

  *Escalate critical issues with clear recommendations and decision asks

  *Ensure timely and effective decision-making across the program

Financial & Vendor Oversight

  *Drive program budget, forecasting, and financial tracking

  *Oversee vendor performance and accountability

  *Ensure contracts, procurement, and deliverables align with program goals

Additional duties may include:

·         Assisting with Agile project coordination and team facilitation; supporting Agile teams by helping coordinate Scrum activities, tracking project progress, and assisting in the removal of obstacles that impact delivery.

·         Supporting assigned Scrum Masters with ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives as needed

·         Assisting in the coordination of project activities and tracking progress against project timelines and deliverables

·         Support the Product Manager to track programmatic key results, objectives, and deliverables.

·         Helping identify and escalate project-level risks, issues, or blocked work items to leadership

·         Maintaining project documentation, status reports, and project tracking tools

·         Assisting with communication between technical teams and business stakeholders

·         Monitoring project-level progress and helping track team performance using Agile metrics and project management tools

·         Contributing to project reports and presentations for leadership and stakeholder audiences

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS

8-10 years of program or portfolio management experience

Proven track record managing large-scale, multi-year, multi-million-dollar programs

Experience managing multiple concurrent workstreams and cross-functional teams

Experience working with both internal teams and external vendors

Leadership & Communication

Demonstrated ability to lead with authority and influence without direct control

Strong ability to coach, mentor, and elevate team performance

Comfortable having critical, constructive conversations with senior stakeholders

Exceptional communication skills (executive-level reporting and team-level clarity)

Delivery & Execution

 Deep expertise in program governance, planning, and execution frameworks

 Strong understanding of Agile, Waterfall, and hybrid delivery models

  Ability to bring structure to ambiguous or under performing environments

Preferred Qualifications

 Experience in State Government - preferred but not required

  Experience with Salesforce - preferred but not required

  Certifications (e.g., PMP, Scrum, etc.)

  Experience in standing up programs from early-stage or disorganized environments

Core Competencies

Strategic thinking with strong execution focus

Organizational design and operational excellence

Accountability and ownership mindset

Conflict resolution and stakeholder alignment

Risk-based decision making

Clarity, structure,and attention to detail

Success Metrics (What Good Looks Like)

Program is structured, predictable, and operating with clear governance

Teams are aligned, accountable, and consistently prepared

Risks and dependencies are actively managed (not reactive)

Leadership has clear visibility into status, risks, and decisions

 Delivery milestones are met with improved efficiency and quality

ADDITIONAL REQUIREMENTS

·         Experience working with project management or Agile tools (such as Confluence, Azure DevOps, SharePoint, or similar tools)

·         Ability to communicate clearly with both technical and non-technical stakeholders

·         Experience assisting teams with tracking work items, tasks, or project deliverables

·         Familiarity with Agile or Scrum practices

·         Experience supporting meetings or project ceremonies such as stand-ups, sprint reviews, or planning sessions

·         Experience assisting with documentation such as project plans, requirements, or status updates

·         Exposure to technology procurement or participation in RFP/RFI processes is preferred

·         Ability to perform essential job functions

The successful candidate may have to undergo a drug test and background check.

Sincerely,

Rakhi Ankush

Digitek Software, Inc.

650 Radio Drive, Lewis

Center, OH 43035 Tel No : ext. 3137/ Fax

Email