CODE PA - PLC Program Manager

Location: Harrisburg, PA

Salary: $60.00 USD Hourly - $70.00 USD Hourly

Description:

Position Title: PLC Program Manager

Location: Harrisburg, PA Hybrid

37.5 hours per week (8a-4:30p w/ hour unpaid lunch)

Interview Process: 2 round

Length: Contract | 1-3 Months

10 Years REQUIRED

Program or Portfolio Manager experience

Experience working with project management or Agile tools (such as Confluence, Azure DevOps, SharePoint, or similar tools)

Proven track record managing large-scale, multi-year, multi-million-dollar programs

Highly Desired

PMP or Scrum Master certification

State Government experience

Salesforce experience

In this position, the Permitting, Licensing, and Certifications (PLC) Enterprise Program Manager will lead the delivery of the PLC enterprise initiative for the Commonwealth Office of Digital Experience (CODE PA). The PLC Program Manager is responsible for leading and delivering complex, cross-functional initiatives that span multiple projects and workstreams. This role owns the overall program structure, ensuring alignment between strategy and execution while driving accountability across teams. The Program Manager establishes governance, operating models, and delivery frameworks to bring clarity, organization, and consistency to program execution. The PLC Program Manager also fulfils a critical role in coaching teams, improving ways of working, and driving successful outcomes in complex, fast-paced environments.

Acting as a strategic leader, the Program Manager partners with product, project management, operations & procurement, engineering, and business stakeholders to help prioritize work, manage dependencies, and mitigate risks. They are responsible for maintaining clear communication, enabling informed decision-making, and ensuring progress is transparent at all levels of the organization. This role requires strong leadership, the ability to influence without direct authority, and a willingness to address challenges directly.

Required Experience, Training & Eligibility Qualifications

• 8-10 years of program or portfolio management experience
• Proven track record managing large-scale, multi-year, multi-million-dollar programs
• Experience managing multiple concurrent workstreams and cross-functional teams
• Experience working with both internal teams and external vendors
  
  

Leadership & Communication

• Demonstrated ability to lead with authority and influence without direct control
• Strong ability to coach, mentor, and elevate team performance
• Comfortable having critical, constructive conversations with senior stakeholders
• Exceptional communication skills (executive-level reporting and team-level clarity)
  
  

Delivery & Execution

• Deep expertise in program governance, planning, and execution frameworks
• Strong understanding of Agile, Waterfall, and hybrid delivery models
• Ability to bring structure to ambiguous or under performing environments
  
  

Preferred Qualifications

• Experience in State Government - preferred but not required
• Experience with Salesforce - preferred but not required
• Certifications (e.g., PMP, Scrum, etc.)
• Experience in standing up programs from early-stage or disorganized environments
  
  

Core Competencies

• Strategic thinking with strong execution focus
• Organizational design and operational excellence
• Accountability and ownership mindset
• Conflict resolution and stakeholder alignment
• Risk-based decision making
• Clarity, structure, and attention to detail
  
  

Success Metrics (What Good Looks Like)

• Program is structured, predictable, and operating with clear governance
• Teams are aligned, accountable, and consistently prepared
• Risks and dependencies are actively managed (not reactive)
• Leadership has clear visibility into status, risks, and decisions
• Delivery milestones are met with improved efficiency and quality
  
  

Additional Requirements

• Experience working with project management or Agile tools (such as Confluence, Azure DevOps, SharePoint, or similar tools)
• Ability to communicate clearly with both technical and non-technical stakeholders
• Experience assisting teams with tracking work items, tasks, or project deliverables
• Familiarity with Agile or Scrum practices
• Experience supporting meetings or project ceremonies such as stand-ups, sprint reviews, or planning sessions
• Experience assisting with documentation such as project plans, requirements, or status updates
• Exposure to technology procurement or participation in RFP/RFI processes is preferred
• Ability to perform essential job functions
  
  

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