Clerical Support Associate - Digitech - Chappaqua, NY

Overview

The Clerical Support associate contributes directly to the accurate and timely organization and distribution of outgoing mail and miscellaneous projects. The position works closely with multiple internal departments to support office workflows and revenue cycle processes.

This is an entry‑level, on‑site position designed for candidates who are eager to learn, detail‑oriented, and interested in building a foundation in healthcare administration and billing support.

Location:

480 N Bedford Rd, Chappaqua, NY 10514

Overview:

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Emergency Medical Products.

Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.

Responsibilities

Essential Duties and Responsibilities:

• Print, organize, and send outgoing correspondence at a large scale using mail equipment (printers, folding machine, postage machine, etc..)
• Scan, index, and upload documents into internal systems to ensure records are complete, accessible, and properly maintained
• Perform data entry tasks with consistency, accuracy, and attention to detail to support billing and revenue cycle operations
• Develop a working understanding of departmental workflows to support efficient collaboration and problem resolution
• Maintain confidentiality and comply with HIPAA requirements and company policies at all times
• Assist with special projects and provide general administrative support as assigned by management
• Additional job duties as assigned
  
  

Skills/Experience Required:

• Education: High School Diploma or equivalent
• Strong ability to multi‑task and manage routine work in a fast‑paced environment
• Collaborative team player able to work effectively with multiple internal departments
• Basic computer proficiency, including the ability to work comfortably with dual monitors
• High attention to detail with strong follow‑through and accuracy
• Dependable, punctual, and accountable for individual work quality
• Quick learner who is comfortable asking questions and seeking clarification
• Previous experience working with the public or handling administrative tasks is helpful but not required
• Ability to lift up to approximately 20 pounds as needed for mail and document handling
• Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
  
  

Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

EEO/M/F/Veterans/Disabled

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