Data and Software Implementation Specialist

The Data and Software Implementation Specialist is full-time, in office position, that is responsible for supporting the data systems, software platforms, and workflow processes that power our direct mail and print production operations. 

This is a hands-on technical role focused on data processing, mailing file preparation, software operation, and production workflow support. The position works closely with the production, mailing, and prepress teams to ensure accurate data handling and successful execution of direct mail campaigns. 

The specialist will assist with the preparation, validation, and processing of client data files while supporting the integration of data into printing and mailing equipment.

Supervisory Responsibilities: No 

Schedule: Monday – Friday, 8am – 4:30pm. With a 30-minute lunch 

PRIMARY RESPONSIBILITIES 

Mail Data Processing and Preparation: 

• Process and prepare client mailing lists and data files for direct mail campaigns  
• Perform data cleansing, deduplication, NCOA processing, CASS certification, and postal presorting  
• Ensure all mailing files meet USPS compliance and regulatory requirements  
• Prepare and validate files for variable data printing (VDP) and personalized campaigns  
• Support data mapping, formatting, and merge logic to ensure accurate production output 
• Complete additional responsibilities as assigned 

Software and Systems Support: 

• Operate and support software platforms used in print and mailing operations, including mailing software, data processing tools, variable data composition software, and workflow automation systems  
• Assist with testing, updates, and implementation of system enhancements  
• Troubleshoot software-related issues in collaboration with vendors and internal teams  
• Identify and communicate opportunities to improve efficiency in data preparation and workflow processes 
• Follow established data security and privacy procedures when handling client data 

Production Workflow Execution: 

• Collaborate with production, prepress, data, and estimating teams to support day-to-day workflow execution  
• Ensure accurate integration of data into printing and mailing equipment  
• Support high-volume mail production, including inkjet addressing, intelligent inserting, and variable data printing (VDP)  
• Perform data validation checks to ensure accuracy and minimize errors in production mailings  
• Troubleshoot and resolve data or data-related issues that may impact production schedules  
• Ensure all data and mailing processes comply with USPS regulations, HIPAA, and client-specific requirements 
• Ensure adherence to internal workflows, company policies, quality standards, safety requirements, and SOC 2 guidelines 

Benefits: 

• Health Insurance 
• On-Demand Digital Health 
• Health Savings Account 
• Employee Engagement 
• Paid Time Off 
• Paid Holidays Off 
• Dental Insurance 
• Vision Insurance 
• Disability, Life and Accident Insurance 
• 401(k) matching 

Required Skills, Abilities and Qualifications:  

• 2–4 years of experience in a technical, data processing, or operations support role  
• Strong attention to detail with a focus on accuracy and the ability to meet deadlines  
• Ability to prioritize work, think critically, and solve problems independently  
• Experience working with structured data (e.g., spreadsheets, CSV files, data imports/exports)  
• Experience using software systems in a production or workflow-driven environment  
• Strong written and verbal communication skills  
• Ability to collaborate cross-functionally and build effective working relationships  
• Ability to work both independently and as part of a team  
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment 
• Ability to learn and adapt to new software platforms and technologies  
• Basic understanding of data security and confidentiality best practices 
• Participation in the company’s drug and testing program is required for employment 

Preferred Qualifications: 

• Prior experience in direct mail, print production, or a similar production-driven environment  
• Working knowledge of direct mail data processing and USPS regulations  
• Exposure to or experience with variable data printing (VDP) workflows 

Physical Requirements:  

• Prolonged periods of sitting at a desk and working at a computer. 
• Must be able to lift up to 15 pounds at times.   

Salary : $24 - $29