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Sales Support Associate

Digital Designed Solutions
Broomall, PA Full Time
POSTED ON 11/17/2025
AVAILABLE BEFORE 1/15/2026

Digital Designed Solutions is a leading manufacturer of custom printed dry erase whiteboards and other whiteboard products. We build and assemble our products at our location in Broomall, PA. We are a small, but fast-growing business looking for motivated Sales Support Associate to join our team.

We are looking for candidates who have strong attendance, a willingness to learn, and a positive attitude. You will be responsible for coordinating shipping, overseeing inventory levels and general support of our sales staff. You will be expected to perform your role with a high focus on quality, safety, attention to detail and productivity.

Summary: As a manufacturing production associate your time will be spent making the products we supply to our customers. You will work together with a team of highly motivated and skilled team members; to perform a variety of assembly activities, to build our dry erase whiteboards and whiteboard equipment. We have one opening for Manufacturing Production Associates starting at $18.00/hr. and up, depending upon experience.

Duties

- Coordinate and schedule shipping of all outbound freight and small packages with a variety of trucking companies via multiple web-sites. Determine optimal carrier based on price as well as reliability.

- Prepare Bill of Lading and other documents as needed for shipping.

- Track all shipments to ensure on-time delivery.

-When packages are either damaged or lost, work with trucking companies to submit damage claims for reimbursement.

- Pay attention to details throughout all stages of work to produce high quality work, with minimal waste and the need to re-work.

- Provide team with sufficient information and support to accomplish team goals.

- Work cooperatively with the production team and sales team to provide any assistance to any area and/or department required.

- Understand that all team members will need to pitch in, in other areas, as needed to help meet our overall goals.

- Oversee stock levels of inventory with attention to re-order points. Prepare and submit purchase orders to vendors as required to avoid disruption to production.

- Oversee the receipt of inventory and stock. Inspect for damages and quantities of delivered goods vs orders quantities.

- Support Sales teams as well as our bookkeeper by performing tasks within our ERP software as required.

- Additional duties as assigned.

Requirements - You're a great fit for this position if this describes you;

- You are interested in learning many aspects of maintaining a small business.

-You have experience with major software packages such as Outlook, Excel and Word. Additionally experience with Odoo or Quickbooks accounting software packages.

- You can work independently and professionally with outside vendors and customers.

- Able to perform in a fast-paced, team environment, under pressure with time constraints while responding and adapting to change favorably and quickly.

- You have a strong attendance record and are punctual.

- High school deploma

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 – 45 per week

Benefits:

  • 401(k) 3% Match
  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Paid training

People with a criminal record are encouraged to apply

Education:

  • High school or equivalent (Preferred)

Experience:

  • Using Computers: 5 years (Preferred)

Ability to Commute:

  • Broomall, PA 19008 (Preferred)

Ability to Relocate:

  • Broomall, PA 19008: Relocate before starting work (Preferred)

Work Location: In person

Salary : $18 - $20

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