What are the responsibilities and job description for the Professional Services Consultant position at DigiCert and Careers?
Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Job summary
Provide consulting services for DigiCert PKI, IoT and Signing solutions.
What you will do
- Participate in pre-sales meetings to gather customer requirements & develop statements of work based on those requirements
- Deploy & configure DigiCert PKI/IoT/Signing solutions and create final project deliverables
- Demonstrate a deep technical understanding of DigiCert PKI/IoT/Signing solutions & architecture
- Effectively manage projects through planning, tracking and reporting and provide periodic updates to key stakeholders
- Create custom documentation, entity-relationship models, networking diagrams, etc. related to DigiCert PKI/IoT/Signing solutions as needed
- Travel to customer sites and industry forums/conferences as needed to support the objectives of the department
- Present on technical topics at field events such as conferences, seminars, etc.
- Capture feature request input from prospects/customers and provide to Product Management teams
What you will have
- Higher learning degree in systems management, computer science or cyber security, or CISSP certification and 5 years of experience in cyber security with emphasis on PKI
- Fluent in writing and speaking English
- Strong technical writing skills
- Excellent written and verbal communication skills, as well as interpersonal skills
- Ability to work independently and collaboratively with other team members
- Strong analytical and problem-solving skills
- Firm understanding of cryptographic concepts including symmetric/asymmetric cryptography, hash algorithms, digital signatures, encryption, etc.
- Strong knowledge of PKI concepts, practices & protocols
- Experience with certificate enabled applications, such as SSL/TLS, S/MIME, Code Signing, 802.1x, EAP-TLS, etc.
- Knowledge of hardware security modules (HSMs), secure chips, and secure key storage
- Experience with virtual machines and hypervisors
- Strong understanding of computer networking and TCP/IP
- Comfortable and experienced using REST APIs, .Net, Java, C, and/or Python
- Knowledge of Containerization, Kubernetes Container orchestration and Container Clustering
Nice to have
- Recent experience in a services delivery role as a Professional Services Engineer, Consultant, Resident Engineer, or Solutions Architect
- Hands-on experience using and managing Windows Server 2019 , Linux, MariaDB, Oracle, SQL Server, Kubernetes and Docker
- Working knowledge of Active Directory, Group Policy and LDAP
- Hands-on experience with Microsoft Active Directory Certificate Services (AD CS) and related components
- Knowledge of developing integrations and references utilizing REST APIs, PowerShell scripts, Unix scripts
- Familiarity with OpenSSL, cURL and SQL statements
- Understanding of certificate setup for EAP and PEAP Wi-Fi solutions
- Hand-on experience with certificate discovery tools, both agent-based and agentless, for TLS automation
- Familiarity with deploying and configuring applications on cloud providers such as Azure, AWS, Google Cloud, and Oracle Cloud
- Familiarity with configuring single sign-on (SSO) using SAML and OpenID
- Hands on experience with setting up certificates on routers, load balancers, SSL inspection devices and web services like Microsoft IIS, Apache and Tomcat
- Hands on experience with Unified Endpoint Management (UEM) solutions like Microsoft Intune, VMWare Workspace ONE UEM, Jamf Pro, Ivanti MobileIron, IBM MaaS360, etc.
- Hands on experience with signing applications using code signing certificates
- Familiarity with DevOps and CI/CD pipelines
- Hands on experience with hardware security modules (HSMs), including setup and deployment with high availability
Benefits
DigiCert offers a competitive benefits package for all of our full-time employees.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.