Assistant Store Manager

The Store Lead is the person who makes the center run. You open and close the building, lead the floor team during your shifts, keep guests happy, and make sure every day is safe, clean and fun. You report directly to the owners and are our key on-site point of contact.

About Diggers Cove LLC

Diggers Cove is a brand-new indoor sand play destination opening in Plano, Texas, where kids can dig, build, and explore in a clean, safe, and imagination-first environment. We blend classic sand play with interactive, augmented-reality experiences to create a place families love to return to for open play, birthday parties, and field trips. As we prepare to open our doors, we are building a warm, energetic team that loves making kids smile and helping families create lasting memories. If that sounds like you, we would love to have you help shape Diggers Cove from day one.Description

Type: Full-time, at-will (W-2)

Hours: ~38 hrs/week, 5 days across Mon–Sun (includes weekends)

Pay: $14.00 - $16.00/hour, depending on experience

Reports to: Owners

What You'll Do

• Open and/or close the center: unlock, set up, count and reconcile the cash drawer, secure the building at end of day.
• Lead the floor team on shift - assign stations, set the pace, and step in wherever you're needed.
• Run the front desk and POS (Square): admissions, memberships, snack/drink sales, and refunds.
• Own day-to-day safety: enforce play-area rules, monitor capacity, complete waivers, and respond calmly to incidents.
• Keep the center clean and stocked - bathrooms, play equipment, snack counter and party rooms.
• Manage the schedule and time clock in Homebase; cover gaps and handle call-outs.
• Handle guest questions and resolve complaints with a friendly, solutions-first attitude.
• Help coordinate birthday parties, field trips and group bookings.

What We're Looking For

• 1 year in retail, food service, hospitality or childcare, ideally with some lead or shift-supervisor experience.
• Reliable, punctual, and comfortable being the responsible adult in the room.
• Confident with POS & operational systems, basic transaction handling and simple math.
• Warm and patient with kids and parents; calm under pressure.
• Available weekends and some evenings.
• Must be 18 or older and pass a background check.

Physical Requirements

Able to stand and move for full shifts, climb into play structures if needed, and lift up to 30 lbs.

Equal Opportunity & At-Will

Diggers Cove is an equal-opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All employment is at-will under Texas law.

Pay: $14.00 - $16.00 per hour

Application Question(s):

• What is the earliest date you are available to start this position?
• What days and hours are you available to work?
• Explain why you are a fit for this role (past relevant experience etc.)

Experience:

• retail or childcare: 1 year (Required)

Work Location: In person

Salary : $14 - $16