RN- Procedure & Call Center

Digestive Care Center is seeking a Registered Nurse to work in our Endoscopy and Call Center.  While working in the endoscopy center the nurse provides nursing care to patients during procedures and recovery through physician’s orders and according with recognized nursing techniques and established policies and procedures.  While working in the call center, the nurse provides patient care assistance through phone calls and the completion of tasks from physicians and nurse practitioners. 

What You Need for this Position:

·         Registered Nurse with license in active good standing.

·         BLS Certification required within 6 months of hire.

·         Maintains BLS Certification.

·         ACLS Certification required or obtained within 6 months.

·         Maintains current ACLS certification.

·         Membership in local, state and national professional organizations encouraged.

What You Will Be Doing:

Endoscopy

·         Collect patient history and medication reconciliation, obtain appropriate procedure consents and complete data entry.

·         Obtain vital signs.

·         Provide patient education and validate patient/family understanding of procedure and discharge instructions.

·         Complete intra procedure patient assessment and promotes optimal patient environment.

·         Document ongoing assessment of patient during procedure and recovery.

·         Anticipate patient and physician needs.

·         Demonstrate proficiency in all basic nursing skills, including ability to start I.V.s and medication administration.

·         Demonstrates knowledge of endoscopic procedures.

·         Accurately enters information in electronic medical record.

Call Center

·         Accepts all phone calls from patients, ancillary providers and hospitals including prep calls, medication questions, symptoms, clinical questions, progress reports and more.  Redirects calls if appropriate. 

·         Provides lab and radiology departments with diagnosis and ICD-10 codes.

·         Provides patients with X-ray, test and lab work results as directed by providers.             

·         Follows call management protocol and other protocols developed by physicians and staff appropriately.              

·         Efficiently schedules patient X-rays, MRI’s, CT scans, Manometry, 24-hour PH, Paracentesis, Liver biopsies, lab work & tests as ordered by providers. 

·         Schedules patients in appropriate facility in order for patient to receive maximum insurance coverage and reimbursement.                          

·         Coordinates scheduling of procedures with scheduling department.

·         Completes referrals to physicians & ancillary providers for consults and follow up. 

·         Calls in prescriptions (new and refills) including paperwork required for processing.

·         Places recalls in gMed from hospital face sheets.

What We Offer:

·         Paid Time Off (PTO)

·         9 Paid Holidays

·         Company paid Medical, Vision, Life and Long-Term Disability Insurance

·         Dental and Short-Term Disability Insurance

·         Partially funded Health Savings Account

·         401K

This position is Monday-Friday. No nights or weekends.

About Digestive Care Center:

With years, comes experience. And with experience, comes expertise. Digestive Care Center is proud to serve the community with both — nearly 50 years of experience serving the digestive health needs of the Tri-State with the focused expertise of dozens of gastroenterologists and other providers and specialists. Our providers have a longstanding history of digestive disease management, diagnostic and therapeutic endoscopy and preventative health management.

Digestive Care Center provides equal employment opportunities to all employees and applicants for employment and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.