What are the responsibilities and job description for the Point Click Care Integrations Assistant position at Dietary Manager Online By: Brimstone Allon Enterprises?
Benefits:
The PCC Integrations Assistant supports the integration of healthcare food and meal management systems by ensuring accurate data entry, maintaining system integrity, and assisting in basic troubleshooting and user support. This position is ideal for someone with foundational experience in PointClickCare (PCC), attention to detail, and a strong desire to learn and grow within healthcare technology and dietary operations.
You will assist with data maintenance, user support, and documentation for PCC integrations. The ideal candidate is tech-savvy, reliable, and eager to contribute to improving patient care through efficient backend support.
Key Responsibilities:
- Paid time off
- Training & development
The PCC Integrations Assistant supports the integration of healthcare food and meal management systems by ensuring accurate data entry, maintaining system integrity, and assisting in basic troubleshooting and user support. This position is ideal for someone with foundational experience in PointClickCare (PCC), attention to detail, and a strong desire to learn and grow within healthcare technology and dietary operations.
You will assist with data maintenance, user support, and documentation for PCC integrations. The ideal candidate is tech-savvy, reliable, and eager to contribute to improving patient care through efficient backend support.
Key Responsibilities:
- Data Entry and Maintenance
- Input patient dietary data (allergies, preferences, restrictions, meal orders) accurately.
- Support timely updates in the meal management system alongside dietary and operations teams.
- Help review data for accuracy and report inconsistencies.
- PCC Integration Support
- Respond to routine PCC-related inquiries and escalate complex issues.
- Assist with monitoring system functionality and flagging integration problems.
- Help coordinate with IT during updates or changes.
- Training and SOP Support
- Assist in preparing training materials and guides for system users.
- Support trainers during PCC sessions by helping with logistics and basic user questions.
- Maintain and update documentation for PCC data entry protocols.
- Reporting and Documentation
- Help compile simple reports and summaries for internal use.
- Maintain logs of support requests and resolutions.
- Meal Planning & Coordination Assistance
- Verify dietary data accuracy to support proper meal planning.
- Assist in data entry for recipe selections aligned with dietary standards.
- Compliance and Confidentiality
- Handle sensitive data in accordance with HIPAA and internal security protocols.
- Follow established policies to maintain compliance in all data processes.
- Menu/Recipe Entry Support
- Help update and manage digital menus and recipe files under supervision.
- Assist in collecting feedback for improvements.
- Basic experience working with PCC (PointClickCare) or similar EMR platforms.
- 1 year in a data entry, healthcare support, or dietary role.
- Familiarity with data accuracy standards and customer support tools.
- Good communication and organizational skills.
- Comfortable learning and using new technology.
- High attention to detail.
