Service Writer/Office Admin

Diesel South Inc.

We are Diesel South, a family-run Diesel Repair company in Garden City, GA. With the growing industry in the area, we are looking to expand our staff with a Service Writer./Office Admin. We value teamwork and strive to maintain a happy work environment. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. This role ensures the smooth running of our company’s office and works closely with the Owner-Operators in various task.

Duties & Responsibilities

• Communicate with customers, employees, and other individuals to answer questions, schedule repairs, address complaints.
• Support Service Manager and Technicians with daily needs.
• Prepare invoices, daily reports, memos and other documents

· Answer telephones, direct calls and take messages

· Obtain authorization for all credit card payments and process credit card, cash, and charge account payments.

· Write up customer, truck and service information into our database.

· Track service progress by updating database when Technician check-in

· Work closely with technician throughout service to ensure work is performed in a timely and cost-effective manner

· Order and Receive parts and enter invoices into corresponding service order

· Maintain and update files, Inventory and database

• Perform general office duties such as ordering supplies and receiving parts for open orders.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• Responsible for cash drawer/petty cash.
• Maintain a clean and organized office area.

Skills

· The ability to communicate the work performed in a knowledgeable and detailed manner.

· Strong written and verbal communication.

· Proven customer service

“ Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.) with the ability to create, edit, and manage documents, spreadsheets, and presentations.”

*Proficiency in Google Workspace (Docs, Drive, Sheets, etc.) and Google Chrome, with the ability to create, edit, and organize documents efficiently.”

· High school diploma or higher education required

The benefits and compensation for this job would be finalized during the interview process and based on experience. This is a Full-Time position Monday - Friday 8am-5pm. Please submit your resume and we look forward to meeting you!

Job Type: Full-time

Pay: $41,500.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Ability to Commute:

• Savannah, GA 31408 (Required)

Work Location: In person

Salary : $41,500 - $50,000