What are the responsibilities and job description for the Automotive Service Advisor position at Diesel David Inc.?
About us
Diesel David Inc. is a small business in Woodstock, GA. We are customer-centric, social, fast-paced; our vision is care and quality repair the first time.
We are looking for a top tier automotive service advisor. If you are not a top tier automotive service advisor do not apply.
Compensation: % of your sales
Work Hours: 7:30 AM - 7:00 PM, Monday - Thursday
Do you have automotive knowledge with technical sales skills and history of closing sales? Look no further! Your best work environment and co workers are here to welcome you in a place you'll call home. We believe in work-life balance, which is why we offer a 4-day work week, competitive pay, and opportunities for advancement.
The Service Advisor is very important to the success of Diesel David Inc. The primary job of this position is selling customers the recommended services and repairs made by the technicians based on the customer’s needs, and assist the other Service Advisors. This role also assists in the administrative and customer service aspects of the business.
Job Duties
- Sell repairs and service to customers based on their needs, goals, and desires, using company guidelines and best practices.
- Sell minimum 15k GP Week.
- Assist customers by answering questions and inquiries over the phone, via email, and in person.
- Assist the other Service Advisors and develop them with company best practices, sales techniques, and customer service strategies to reach organization goals.
- Manage Workflow, be the point of contact between technicians and customers, properly setting expectations with techs on outcome and communicating findings between the techs and customers.
- Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed under direction of manager.
- Fill in on tasks as needed to maintain the flow of the shop.
- Perform other job-related duties as requested.
Physical Requirements
- Capable of performing physically demanding tasks, including lifting up to 60 pounds.
- Possess a valid driver’s license with a clean driving record.
- Must be able to get into and out of various vehicles without assistance.
Work Ethic and Commitment
- Exhibit a 'get it done' mentality, showing flexibility to adjust hours and stay late as needed to ensure the completion of critical tasks.
- Employees should maintain physical fitness and proper health standards conducive to efficient physical job performance.
Benefits:
- 4-day work week (Monday - Thursday, 7:45 AM to 7:00 PM)
- Two weeks paid vacation
- Paid holidays
- Partial Health care match
- Monthly expense reimbursement for phone, fuel, and car washes
- Opportunity for advancement to upper management
If you are ready for a career with uncapped opportunity, send your resume to my email with the title of: High Ticket Salesman
iwouldratherbe@dieseldavid.com
We look forward to reviewing your application!
Job Type: Full-time
Pay: $60,030.00 - $110,332.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Who referred you to our company?
- Why did you leave or Why are you looking to leave your current job?
- Tell us something that you like to do when you are not working. (Activities, Interests, Hobbies.. etc)
- Which repair or estimating programs/software are you proficient with?
- What is your average repair order (how much is the average estimate approved by customers you sell/sold to) ticket value over the last 6 months?/ if this is not a current number please list the time period you are using for this data
- How much do you earn at your current or most recent job (verifiable WEEKLY gross pay before taxes)?
- What is your current sales amount (in profit) for the month, what was your sales amount (in profit) for last month? (If not current list time period for data)
License/Certification:
- Driver's License (Required)
- Answer to above questions?( false/missed answers=rejection ) (Required)
Work Location: In person
Salary : $60,030 - $110,332