What are the responsibilities and job description for the Secretary II position at Didlake, Inc.?
Company Summary
Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.
Why This Role Matters
The Secretary II plays a critical role in supporting daily site operations by ensuring administrative processes run efficiently and professionally. This position serves as a key point of coordination between staff, management, visitors, and government representatives while maintaining organized records, supporting communication flow, and ensuring compliance with company and contract requirements. The role contributes directly to a productive, safe, and positive work environment through dependable administrative support and attention to operational details.
What You Will Do
- Greet visitors and direct individuals to appropriate areas while coordinating onsite visitors with the COTR.
- Provide principal secretarial and administrative support to site leadership and staff.
- Draft correspondence, memoranda, reports, and other communications for management review and signature.
- Coordinate all aspects of the site-specific work order system.
- Maintain official documents, records, files, and administrative priorities in an organized and confidential manner.
- Monitor employee timecards for accuracy and appropriate documentation.
- Process and forward new employee packets and employee updates, including address, phone number, and direct deposit changes.
- Assist with determining employee absences, hours worked, and staff locations.
- Order office and consumable supplies with management approval and maintain inventory records.
- Coordinate meetings, reserve meeting rooms, set up conference calls, and distribute communications and reports.
- Answer telephones, screen documents, take messages, and route inquiries appropriately.
- Conduct reference checks and support onboarding activities.
- Attend meetings or seminars as needed to record notes or provide information.
- Assist staff by delivering paperwork to the COTR and badging office.
- Support site upkeep during inclement weather by helping maintain walkways, entrances, and dock ramps through snow and ice removal efforts.
- Follow all safety standards, company policies, and required training programs.
- Contribute to a positive, professional, and inclusive work environment.
Qualifications:
What You Bring
Education & Experience
- High School diploma or equivalent required.
- Two (2) years of related administrative or secretarial experience preferred.
- Experience supporting office operations in a professional or government-contracted environment preferred.
Skills & Abilities
- Strong organizational, administrative, and multitasking skills.
- Ability to maintain professionalism, confidentiality, and attention to detail in a fast-paced environment.
- Strong written and verbal communication skills.
- Working knowledge of office procedures, administrative routines, and records management.
- Proficiency with office equipment and Microsoft Office applications.
- Ability to interact effectively and supportively with people with disabilities, coworkers, clients, and the public.
- Ability to work independently with minimal supervision while managing competing priorities.
- Ability to obtain and maintain required security clearances and building access credentials as required by the contract.
- Dependable with a strong work ethic, professional demeanor, and commitment to customer service.
Why Join Didlake
At Didlake, we are committed to creating opportunities for people with disabilities while delivering exceptional support services to our customers. Joining our team means becoming part of a mission-driven organization that values inclusion, professionalism, teamwork, and growth. Employees are empowered to make meaningful contributions in a supportive environment where dedication, service, and community impact matter every day.
Benefits
- Health coverage for you and your family through Medical, Dental, and Vision plans
- A 401k-Retirement plan with company match
- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program
- A paid time-off program in which the benefits increase based on your tenure with the company
- A paid sick leave program that begins to accrue upon starting work
- Paid holidays