What are the responsibilities and job description for the Quality Control Inspector-Janitorial position at Didlake, Inc.?
Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.
Why This Role Matters
The Quality Control Inspector plays a critical role in ensuring all contract work meets quality, safety, and performance standards. This position helps maintain compliance, drives continuous improvement, and supports Didlake’s mission by ensuring high-quality service delivery through consistent inspections, documentation, and collaboration with quality leadership.
What You Will Do
- Implement quality control inspection procedures, checklists, and inspection schedules in accordance with contract requirements and Didlake operating procedures.
- Conduct inspections of completed work tasks to ensure compliance with contract specifications.
- Document inspection results in the Computerized Maintenance Management System (CMMS) to support data analysis, reporting, and generation of corrective work orders.
- Communicate inspection findings and outcomes with the QC Coordinator, QA Manager, and/or Director of Quality Development, as appropriate.
- Release inspection reports in accordance with contract requirements and internal procedures.
- Meet regularly with quality leadership to provide written and/or verbal status updates on quality assurance programs.
- Participate in all required initial training programs and assist with conducting training as requested.
- Foster a positive team environment by balancing individual and team responsibilities, providing constructive feedback, and modeling professionalism, dependability, and strong work ethic.
Qualifications:
What You Bring
- A strong attention to detail and commitment to quality and compliance.
- The ability to communicate clearly and professionally with staff, leadership, and stakeholders.
- A collaborative mindset with the ability to support and train team members with diverse abilities.
- Dependability, professionalism, and a strong business ethic.
Education & Experience
- High School Diploma or equivalent required.
- Minimum of three (3) years of work experience, preferably in custodial services or quality control.
Skills & Abilities
- Ability to pass a background check.
- Valid driver’s license and ability to be insured to operate Didlake-owned vehicles (GHRA only).
- Strong communication skills, including the ability to read and interpret documents such as SOPs, reports, and procedures.
- Ability to write routine correspondence and reports.
- Basic computer skills, including familiarity with Microsoft Office and web-based systems.
- Ability to interact with, train, and address personnel issues involving staff with assorted disabilities.
- Familiarity with reading, understanding, and following Standard Operating Procedures.
- Access to the work site for this position requires a valid Real ID.
Why Join Didlake
- Mission-driven organization focused on inclusion, quality, and community impact.
- Supportive, team-oriented workplace that values professionalism and collaboration.
- Opportunity to make a meaningful impact while growing your skills and career.
Benefits
- Health coverage for you and your family through Medical, Dental, and Vision plans
- 401(k) retirement plan with company match
- Employee Assistance Program and Wellness Program
- Paid time-off program that increases with tenure
- Paid sick leave that begins accruing upon start
- Paid holidays