QUALITY ASSURANCE AND IMPROVEMENT NURSE SPECIALIST

Job Summary:

The Quality Assurance & Improvement Nurse Specialist is responsible for monitoring accreditation compliance within the organization including risk management, safety, quality, and quality training programs for staff. The Quality Assurance & Improvement Nurse Specialist exercises considerable judgement in applying professional knowledge to identify and remediate problems with established policies and procedures.

This is an excellent opportunity to be employed in an environment that believes in the holistic approach to healthcare and demonstrates a commitment to employee wellbeing by providing a supportive environment that encourages personal and professional growth.

At didgwalic Wellness Center, we prioritize the well-being of our patients and staff alike. We offer our employees an excellent total compensation package that includes some of the following. If this sounds like an opportunity you’re interested in exploring further, please apply today!

Some of Our Benefits Include:

• Competitive base compensation and benefit package.
• Comprehensive health, dental, and vision insurance
• Employer-paid life insurance, AD&D, short- and long-term disability
• 401(k) Retirement Plan with up to a 4% employer matching
• 4 weeks of Paid Time Off (PTO)
• 13 paid holidays observed
• Great working hours for work-life balance

Duties/Responsibilities:

• Collaborates with the Nursing Manager and Medical Lead, SUD Manager, and SW Director to implement and monitor quality assurance and quality improvement measures to ensure compliance with local, state, and federal regulations.
• Reviews medical chart notes for completed documentation utilizing a mock survey model monthly with staff.
• Coordinates with the Nursing Manager, Medical Lead, and Chief Medical Officer to assist in the implementation of Medical Department staff training and development related to quality, readiness and preparation for the survey, licensing, and certification activities
• Coordinates with the Medical Lead to implement interdisciplinary team approaches to improve patient outcomes.
• Serves as a knowledgeable expert for QA Improvement activities.
• Coordinates the development, implementation, and revision of the organization’s QI programs to meet the needs of patients, staff, and external agencies.
• Coordinates training and monitoring regarding deployment of new clinical protocols related to the program.
• Keeps abreast on current accreditation standards, and the latest quality techniques in health care. 
• Keeps industry knowledge up to date and implements and/or disseminates the regulatory and/or quality information in timely manner.
• Provides risk management reports to Senior Leadership monthly.
• Other duties as assigned by the CEO.  

Required Skills/Abilities:

• Knowledge of current medical practices in primary care, mental health, and addiction medicine.
• Ability to document and manage quality improvement processes.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Good empathy, as well as personal and ethical boundaries.
• Excellent attention to detail and ability to balance competing priorities.
• Ability to work in a cross-culture environment, understands the social and cultural context of the patients at the didgwalic Wellness Center. Understanding the role of trauma, historical, community, family, and personal in wellness and recovery.
• Understands and adheres to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2).
• Effective communication; written, verbal, and interpersonal skills, including conflict resolution.
• Basic computer and software experience using MS Office products.

Education and Experience:

• Bachelor of Nursing (BSN) required.
• Must be a Licensed Registered Nurse in good standing with the State of Washington with a minimum of 5 years’ experience
• Experience with auditing, group facilitation and performance improvement required
• CPHQ preferred
• Previous substance abuse treatment and/or primary care experience strongly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.