What are the responsibilities and job description for the Store Manager position at DIAMONDS DIRECT MANAGEMENT LLC?
Diamonds Direct is looking for an energetic, motivating, self-starting Store Manager.
Essential Duties
Leadership
- Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
- Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
- Proven leader or top performer in current/previous role(s)
Management
- Creates and manages employee schedules
- Trains and develops sales professionals
- Collaborates with GM & VP to set monthly and annual store goals
- Role models appropriate sales techniques
- Ensures inventory control and best practices
Customer Management
- Develops and maintains relationships with key customers
- Demonstrates exemplary customer service and coach employees to do the same
- Is visible on the sales floor to resolve issues/requests in a timely manner
- Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
- Experience in a luxury service culture preferred.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.