What are the responsibilities and job description for the QSR General Manager position at Diamond Select, Inc?
Diamond Select, Inc. is actively interviewing experienced candidates for a Restaurant General Manager position with a Burger King team in northern DE. New owner; let's rebuild together! Interested? Apply today!
Your role as a Restaurant General Manager is to build a great team that consistently provides the customer with great food and a great experience. Culture is everything-your restaurant should be a great place to work and run smoothly even when you are not there.
Priority: Build Your Team- People
- Find and hire the best Team Members and Shift Leads
- Conduct proper orientation and on-boarding
- Follow a training plan to develop a great restaurant team
- Train & develop Assistant Managers, Shift Leaders and Team Members
- Complete Restaurant People Plans and conduct bench planning sessions
- Conduct manager meetings and Team Member one-on-ones
- Consistently recognize and reward Team Member performance
- Ensure conflicts within the restaurant are resolved in a timely manner
Priority: Drive Customer Satisfaction- Customers
- Personally demonstrate positive interactions with customers
- Ensure that customer issues are resolved immediately & effectively
- Schedule correctly to meet the needs of the business
- Coach management team on driving customer satisfaction
Priority: Maintain Process and Discipline Around the P & L- Sales and Profits