What are the responsibilities and job description for the CASHIER position at DIAMOND MOUNTAIN CASINO?
Position Description
Position Title: Cashier
Department: Cash Desk
Supervised By: Cash Desk Supervisor
Supervises: None
Grade: 1T
Benefits: Yes, see below
General Statement of Responsibilities:
The cashier is responsible for providing great customer service while making change, paying out jackpots, adhering to proper check cashing, key, and safety procedures, and completing standard cash des paperwork. This position requires attention to detail, good math skills, and following procedures and can sometimes be fast paced.
*Must be willing to work in a secondhand smoke environment.
Specific Areas of Responsibilities:
- Make change.
- Greet customers.
- Help on the floor as needed.
- Maintain customer service transactions at the cash desk windows with total accuracy, acceptable speed, and paramount courtesy.
- Using the standard cash desk paperwork, the cashier will balance the cash drawers at the start and end of each shift.
- Shift duties include making change for customers and employees, exchanging currency, chips, coins, and checks.
- Pay out Jackpots and ensure that the paperwork is filled out correctly.
- Issue keys to personnel in accordance with the current Key Procedures and make sure that all signatures are accounted for.
- Ensure that their drawer is locked and secured when unattended and the door to the vault area is always shut.
- Follow proper check cashing procedures and proper phone etiquette.
- Duties may progress to include balancing vault, making deposits, counting and receiving count coins and currency.
- Must maintain a working knowledge of the N.I.G.C.M.I.C.S., Diamond Mountain Casino Operational Control Procedures and Title 31 Procedures.
- Help ensure a clean and friendly environment for guests.
- Keep the Cash Cage area clean and sanitized.
- Other duties as assigned.
Minimum Qualifications:
- Must be age 21.
- Must have High School Diploma or equivalent
- Must pass pre-employment drug screen.
- Must qualify for a Gaming License.
- Written and oral communications are required in the primary language of the workplace.
- Casino cash desk experience helpful.
- Experience with dealing with customers, and/or point of sale, including cash handling is highly desirable.
- Must be able and willing to work any schedule, holidays, and weekends.
Physical Qualifications:
Requires standing, bending, reaching, walking, sitting, finger dexterity, grasping, repetitive motions, and the ability to lift up to 30 pounds.
Preference Policy:
Preference will be given to qualified Susanville Indian Rancheria Tribal Members. Indian preference is granted in accordance with P.L. 93-638.
Diamond Mountain Casino & Hotel Benefits Package:
The Diamond Mountain Casino & Hotel Benefits Package includes health, dental, and vision. Employees earn Paid Time Off (PTO) and seven holidays are included in each employees PTO. Diamond Mountain Casino & Hotel also offers a matching 401K Retirement Plan, Education Assistance (provisions apply), Employee Assistance Program, Health Spending Accounts (HSA), gym membership discounts, discounts with two different shoe venders, and employee discounts in our restaurant, coffee shop, and gift shop.
Salary : $18 - $22