What are the responsibilities and job description for the Office Receptionist position at Diamond Eagle Taxes?
Job Summary
We are seeking a dedicated and professional Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, proficiency in various office software, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome visitors, ensuring a positive first impression.
- Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Provide clerical support including filing, proofreading documents, and preparing correspondence.
- Maintain office organization and cleanliness to ensure a professional environment.
- Handle customer inquiries with professionalism and courtesy, providing support as necessary.
- Collaborate with team members to enhance office efficiency and workflow.
- Demonstrate excellent phone etiquette while managing customer support requests.
Qualifications
- Previous experience in an office or clerical role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong typing skills with attention to detail for accurate data entry and proofreading.
- Excellent organizational skills and time management abilities to prioritize tasks effectively.
- Bilingual candidates are encouraged to apply for enhanced communication capabilities.
- Strong interpersonal skills with a focus on customer service excellence.
- Ability to work independently as well as part of a team in a dynamic environment. Join us in creating a welcoming atmosphere that reflects our commitment to quality service!
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $13 - $15