What are the responsibilities and job description for the Temporary Customer Service Representative position at Dial Tool Industries?
DIAL is seeking a Temporary Customer Service Representative to support the team for 6 months or longer, possibly permanently.
This role is ideal for someone who can learn quickly, adapt fast, and take on responsibilities with minimal ramp-up time. You'll play a key role in maintaining a smooth customer experience (CX) by processing orders, managing forecasts, handling escalations, and supporting day-to-day communications with both customers and internal teams.
This is an ON-SITE position M-F, 9 - 5 in Addison, IL.
At DIAL, our core values guide everything we do: Do the Right Thing, Work Well with Others, Continuous Improvement, Make It Happen, and Delight the Customer. We're looking for someone who can bring those values to life from day one.
DTI is an EOE