Regional Manager, Facilities

Position Overview

The Regional Facilities Manager works with the Director, Facilities & Environmental Services and the Regional Operations Director to support assigned communities within the region. This position ensures excellence in regional communities in all areas of maintenance and facility condition, acts as point of contact for maintenance procedures, and assists with issues within the communities.  

 Essential Job Responsibilities:

• Ensure communities within the region are in excellent condition and operating efficiently, according to Dial maintenance standards. 
• Collaborate, support, and provide resources for community Directors of Facilities in all areas of facility maintenance, including housekeeping.
• Act as a point of contact for all property and maintenance procedures and concerns in assigned communities, assisting and advising with repairs and troubleshooting as needed. 
• Collaborate and/or coordinate regular Directors of Facilities meetings for trainings and mentoring as needed and requested by the Director, Facilities & Environmental Services. 
• Monitor community compliance with Dial building management standards/systems through quarterly quality visits, and follow up with the community to review and monitor completion of corrective action plans. 
• Maintain awareness of safety issues and advise communities on proper procedures. 
• Collaborate with community Executive Director to hire and retain high-performing facilities leadership. 
• Provide training and evaluation of community Directors of Facilities, working closely with Executive Directors to provide oversight and assessment input. 
• Support new community openings, transitions, and facilities program rollouts. 
• Provide pre-inspections for United States Department of Housing and Urban Development (HUD) inspections.  
• Work with community Executive Directors and Directors of Facilities to ensure the maintenance department is operating efficiently and within budget guidelines.  
• Maintain confidentiality of verbal and written information pertaining to residents, team members, and community operations, both within a community and between communities. 
• Other duties as assigned.                             

Education, Experience and Other Requirements

• 8 years equivalent level experience in managing several facilities
• Prior experience in managing teams

Knowledge, Skills and Abilities Required

• Knowledge of OSHA--Safety Data Sheet (SDS) requirements and procedures
• Knowledge of fire and safety procedures
• Intermediate knowledge of or willingness and ability to learn the computer systems used within the company
• Intermediate knowledge of TELS building management platform
• Ability to travel throughout assigned region
• Ability to provide strong leadership in facility management practices and techniques   

Preferred Requirements

• Previous experience in senior living
• Enjoyment in working with seniors