Regional Manager, Dining

Position Overview

The Regional Dining Manager provides support to communities to provide consistency and quality services for the Dial Senior Living dining program, while ensuring quality, compliance, and training adherence in all community dining programs. This role partners with community leadership to enhance resident dining experience and uphold standards. 

Essential Job Responsibilities

• Provide leadership and oversight for dining services across assigned region, ensuring execution of Dial dining program standards. 
• Conduct regular site visits, audits, and performance reviews of community dining programs. 
• Train, mentor, and support Dining Directors, Executive Chefs, Front of House Managers, and other dining staff. 
• Collaborate with community Executive Director to hire and retain high-performing dining leadership. 
• Ensure compliance with all federal, state, and local food and safety/sanitation regulations. 
• Monitor food and supply costs and assist with strategies to meet budget and financial goals. 
• Support new community openings, transitions, and dining program rollouts. 
• Assist with recipe development, menus, and service innovations aligned to company brand. 
• Lead training initiatives focused on hospitality, safety, and culinary excellence. 
• Clearly demonstrate Dial mission, vision and values in all interactions, providing leadership in all areas of culture throughout the portfolio. 
• Demonstrate sound judgment and creative problem solving where necessary.
• Maintain confidentiality of verbal and written information pertaining to residents, team members, and community operations, both within a community and between communities. 
• Other duties as assigned

 Education, Experience and Other Requirements 

• 5 years experience of progressive leadership in food service
• Degree in culinary arts, hospitality management, or related field 
• Experience and discipline in creating fine food for a multitude of palettes

 Knowledge, Skills, and Abilities Required

• Promote teamwork in providing services to residents.
• Proficient computer skills and willingness to learn systems used within the company
• Operation of kitchen appliances (dishwasher, garbage disposal, microwave, coffee maker, ice machine, blender, food processor, meat slicer, mixer, etc.) 
• Knowledge of state and local food code and health code regulations with an overall keen sense of sanitation and food safety
• Excellent leadership, coaching, and team development skills
• Strong organizational, analytical, and problem solving abilities 
• Ability to manage budgets, control costs, and support operational performance
• Ability to travel throughout assigned region

Preferred Requirements

• Experience in senior living, healthcare, hospitality, or restaurant operations
• Enjoyment in working with seniors