What are the responsibilities and job description for the Dispatch - Customer Service position at Diakon Logistics?
Dispatch Position - Office/Warehouse Environment
Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Duties:
* Answers telephone, screens calls, schedules appointments, customer calls.
* Heavy customer service.
* Organizes office, files and supplies.
* Determines priorities and multi-tasks.
* Prepares invoices, data entry, and other accounting functions.
* Maintains historical records by filing documents.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Bilingual with Spanish a plus, Data Entry Skills, Computer Literate, Customer Service, Dispatching, Thoroughness, Organization, Attention to Detail, Reliable, Decision Making, Great Communicator, Team Player, Results Driven, Looking to Grow.
Rate: $16-$18/hour DOE bonus potential
Schedule: This location is open six days a week. Shift hours will be Noon to 8:00 PM; Saturdays required. This is an in-office position - no remote or hybrid options available.
Diakon Logistics offers a comprehensive benefits package to full-time employees, to include health, dental, and vision insurance, 401k plan, paid holidays and vacation.
Salary : $16 - $18