What are the responsibilities and job description for the Personal Lines Account Manager position at DHW Insurance Brokers?
🚀 Join Our Growing Team as a Personal Lines Account Manager! 🌟
At DHW Insurance Brokers, we’re more than just an insurance agency—we’re a team driven by Dedication, Heart, and Wisdom. We believe great client service starts with empowered employees. As we continue to grow, we’re looking for a Personal Lines Account Manager who enjoys ownership, collaboration, and delivering exceptional service to clients.
The Role:
As a Personal Lines Account Manager, you’ll be a trusted advisor to our clients, managing day-to-day service needs while building long-term relationships. This role is ideal for someone who is detail-oriented, proactive, and genuinely enjoys helping people protect what matters most.
What You’ll Do:
- Manage a book of personal lines clients (home, auto, umbrella, etc.)
- Handle policy servicing including endorsements, renewals, certificates, and billing inquiries
- Communicate with carriers to market, quote, and bind coverage
- Provide clear, timely, and professional client support via phone and email
- Identify coverage gaps and cross-sell opportunities in a consultative manner
- Maintain accurate documentation and follow agency workflows
- Collaborate closely with producers and internal team members
What You Bring:
- Active CA Property & Casualty insurance license (required)
- 5 years of Personal Lines account management
- Strong organizational and time-management skills
- Excellent written and verbal communication
- Comfort working independently in a remote environment
- Client-first mindset with attention to detail
- Experience with AMS360 a plus
Why Join DHW:
- Fully remote role with flexibility and trust
- Supportive, close-knit team culture
- Ownership over your work and client relationships
- Competitive compensation based on experience
- Opportunity to grow with a stable, independent agency
Join a company where your skills and contributions make a real impact! Ready to take the next step in your career? Apply now—we can’t wait to meet you!
Learn more: www.DHW-ins.com
DHW Insurance Brokers is an Equal Opportunity Employer.