What are the responsibilities and job description for the Head of Intermodal Development, USA position at DHL?
Job Title: Head of Intermodal Development, USA
Job Location: NYC, CHI, ATL, HOU, MIA, LAX (other locations can be evaluated)
Working Hours: 40
Employment Type: Full-Time
Travel Required: up to 50%, car and air travel as needed
Lead growth initiatives across the U.S. that are focused on container drayage and related intermodal services. This role is focused on driving profitable revenue growth through strategic customer acquisition and expansion. You will be the subject matter expert for intermodal services, collaborating closely with sales, operations, and external partners to deliver tailored solutions that meet customer needs and align with our strategic goals.
Working closely with the sales team, account managers, vertical heads, and cross-collaborating with other DHL business units, you will help qualify, develop and close new drayage opportunities. This is not a commission-based sales role as this role provides guidance to sales resources, helps drive home new business, and helps develop the strategic direction of the product.
Key Responsibilities:
Develop and execute a regional business plan focused on container drayage growth, pricing strategy, and service differentiation.
Leads strategic growth initiatives across all ocean products within the appointed trade(s), shaping the country growth plan in collaboration with local ocean and sales leadership to ensure alignment with regional and global priorities
Defines commercial focus areas for local sales teams, including target customer characteristics, industry segments, and commodities. Personally engages in high-impact customer opportunities and supports strategic deal closure
Guides the development of country-level growth plans and go-to-market strategies from a trade perspective, ensuring they reflect differentiated value propositions and are supported by data-driven customer targeting
Owns and governs the annual trade development program, including strategic sales campaigns, prioritization of must-win RFQs, investment proposals, and performance tracking. Ensures cross-functional alignment and resource commitment
Leads strategic customer engagements, supporting the local organization with win strategies, pricing approaches, and executive-level customer meetings to drive conversion of key opportunities
Oversees ship-to-profile realization for won business across countries, ensuring that commercial wins translate into actual volumes and revenue growth
Drives global collaboration with overseas teams to ensure cohesive execution of trade plans across focus countries and regions
Builds senior-level relationships with carriers and procurement, influencing local procurement decisions in line with trade strategy and commercial objectives
Leads pipeline strategy and governance, ensuring the pipeline reflects strategic focus areas and is robust enough to deliver required growth. Drives effective pipeline reviews with Sales leadership, focusing on velocity and conversion of high-value opportunities
Qualifications
Bachelor’s degree in Business, Supply Chain, Logistics, or related field.
Minimum 10 years of experience
Deep understanding of U.S. drayage market dynamics, pricing, and operations
Excellent communication, negotiation, and presentation skills.
Strategic thinker with strong analytical capabilities.
Self-starter with exceptional planning and organizational skills.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
Fluent in English; additional languages are a plus.
Pay Range: $118,192.50 - $157,590.00 (Based on Experience)
Benefits (All Non-Union Employees)
- Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Why Join DHL Global Forwarding?
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220 countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000 employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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Salary : $118,193 - $157,590