What are the responsibilities and job description for the Senior Human Resources Business Partner position at DHL Global Forwarding?
Job Title: Senior Human Resources Manager
Job Location: Chicago, IL
Are you ready to lead, innovate, and make an impact in a rapidly evolving workplace? We’re seeking a motivated Senior Human Resources Manager to be the strategic backbone of our HR team in our Chicago station. This is your opportunity to build a culture where employees can thrive and grow. You’ll shape policies, champion development, and partner with our leaders to align HR strategies with business goals.
Bring your experience, insight, and passion to drive progressive HR practices, engage employees, and foster an inclusive environment. With a role that combines hands-on HR management and strategic influence, you’ll play a vital part in creating an exceptional workplace experience.
As the Senior Human Resources Manager, you will have a primary focus on employee relations, labor relations, performance management, talent management, and driving engagement and retention initiatives.
Key Responsibilities:
Benefits (All Non-Union Employees)
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220 countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000 employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
Job Location: Chicago, IL
Are you ready to lead, innovate, and make an impact in a rapidly evolving workplace? We’re seeking a motivated Senior Human Resources Manager to be the strategic backbone of our HR team in our Chicago station. This is your opportunity to build a culture where employees can thrive and grow. You’ll shape policies, champion development, and partner with our leaders to align HR strategies with business goals.
Bring your experience, insight, and passion to drive progressive HR practices, engage employees, and foster an inclusive environment. With a role that combines hands-on HR management and strategic influence, you’ll play a vital part in creating an exceptional workplace experience.
As the Senior Human Resources Manager, you will have a primary focus on employee relations, labor relations, performance management, talent management, and driving engagement and retention initiatives.
Key Responsibilities:
- Drive Core HR Initiatives: Oversee the implementation of key HR functions, including employment, employee relations, labor relations, compensation, benefits, performance management, and workforce planning within one of DGF’s largest operations.
- Collaborate for Strategic Impact: Partner with the Area HR Director to create forward-thinking HR solutions that align with our Area strategy and support our business goals.
- Trusted HR Advisor: Serve as a strategic partner and trusted advisor to leaders at multiple levels, addressing both tactical and strategic HR issues to support business growth, transformation, and organizational capability-building.
- Ensure Policy Consistency: Promote fair and consistent application of company-wide employee and labor relations policies. Provide guidance to managers and employees to resolve employee relations matters effectively and professionally.
- Foster High-Performance Culture: Partner with the Area HR Director to craft and implement HR policies that drive high performance and talent retention, fostering a culture of excellence.
- Lead Talent Acquisition and Onboarding: Manage staffing efforts for both exempt and non-exempt roles, supporting managers with sourcing, interviewing, offering, and onboarding top candidates.
- Drive Succession Planning: Lead succession planning initiatives, identifying talent gaps and development needs to mitigate risk and strengthen the leadership pipeline.
- Champion Leadership Development: Promote continuous leadership growth by identifying and delivering relevant training opportunities.
- Enhance Employee Engagement: Monitor and support programs that encourage active, engaged leadership and foster a positive employee experience.
- Bachelor's degree, preferably in Human Resources, Labor Relations, Business Admin, or related field
- Minimum of 7-10 years in an HR Generalist or similar role with extensive hands-on experience in a union environment, including labor and employee relations in a fast-paced environment
- Knowledge of transportation, logistics industry preferred
- Demonstrated expertise in employment law, employee relations, labor relations, collective bargaining agreements, grievance handling, conflict resolution, compensation, and salary administration
- Proven experience interpreting, administering, and navigating union contracts, with direct involvement in contract negotiations strongly preferred
- Ability to effectively manage and resolve complex workplace conflicts, grievances, and disciplinary matters in partnership with union representatives and leadership
- Excellent interpersonal, communication, and influencing skills with a proven ability to build trust and credibility at all organizational levels
- Strategic thinker with strong analytical and problem‑solving capabilities
- Ability to manage multiple priorities and operate effectively in a dynamic, evolving environment
- Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- PHR or SPHR certification strongly preferred
Benefits (All Non-Union Employees)
- Compensation: Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group, the world’s leading logistics provider, operating in 220 countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000 employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
Salary : $105,683 - $140,910