AM Restricted Commodities Compliance Specialist

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Provide oversight to the AM Region regarding regulatory compliance and adherence to Global Standard Operating Procedures (SOP) through various platforms tailored for Dangerous Goods (DG) reporting. Collaborate with SVC/GTW/HUB senior management to review and suggest RCG standards. Evaluate location performance concerning international air regulations and Global SOP. Prepare and distribute detailed reports for senior management.

Key Accountabilities

• Maintain expert knowledge of international Dangerous Goods regulations, staying updated on changes and best practices.
• Track regulatory and DHL procedural incidents through root cause analysis, recommending and implementing correction actions for continuous improvement.
• Document and report all required hidden dangerous goods incidents to the relevant Civil Aviation Authority, ensuring compliance with reporting standards.
• Understand and effectively apply the Restricted Commodities Global Standard Operating Procedures (SOP).
• Provide formal approval for new Dangerous Goods customer account requests and review existing accounts for compliance, addressing non-conformities as needed.
• Develop impactful presentations for senior management, clearly articulating processes and updates related to dangerous goods.
• Analyze data trends to identify and report improvement opportunities.
• Communicate and guide SVC, GTW and HUB management through investigations and corrective/preventative actions.
  
  
  

Qualifications:

• Maintain qualifications as a Dangerous Goods Acceptance (formerly IATA Category 6) agent. 
• Demonstrate a comprehensive understanding of principles, practices, and procedures related to dangerous goods, enabling effective problem-solving and identification of improvement opportunities. 
• Independently perform standard, specialized, and complex tasks associated with the role; proactively identify problems and implement effective solutions. 
• General proficiency in Microsoft Word and PowerPoint, with advanced skills in Excel and Power BI for report generation and internal communication. 
• Familiarity of DHL internal applications (Q-Pulse, Webmanuals, NMIV, RCTS, RCIR, AAS, DCVS) 
• 1-2 years’ experience in a Dangerous Goods related field
  
  
  
  

Ancillary Qualifications:

Qualifications listed below, while not necessarily a requirement for this position in each circumstance, provide additional depth and value to the role.

• Proficient in English, with a preference for bilingual candidates fluent in Spanish or French to enhance communication with diverse teams.
  
  
  

Work Authorization

• DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role. DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster