What are the responsibilities and job description for the Talent Acquisition Manager position at DHL eCommerce?
At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.
Certified as a Great Place to Work and as a Top Employer, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.
JOB SUMMARY:
The Talent Acquisition Manager leads the corporate/desktop recruiting function, overseeing the full cycle recruiting and talent acquisition strategy for managerial, professional, and technical positions. This role combines hands-on recruiting excellence with strong people leadership, serving as both a strategic talent advisor and team developer. The position is accountable for building and maintaining talent pipelines while developing and coaching a high-performing team of talent acquisition specialists.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Lead and execute corporate/desktop recruiting strategy across all professional functions including finance, IT, human resources, product management, network operations, and leadership roles.
Personally manage full-cycle recruiting for corporate positions requiring advanced sourcing strategies or executive-level consultation.
Lead, develop and coach a team of Talent Acquisition Specialists and ensure candidates progress efficiently through the recruiting cycle to meet business needs.
Manage and develop sourcing strategies to ensure applicant flow.
Provide strategic consultation and partnership with hiring managers and HR Business Partners to ensure alignment between recruiting needs and recruiting strategy.
Serve as strategic advisor to hiring managers on market conditions, role design and alternative sourcing approaches
Perform comprehensive targeted market research and develop innovative strategies to identify passive candidates and maintain robust candidate pipelines for specialized roles.
Effectively utilize and optimize recruiting systems and resources to improve candidate and stakeholder communication.
Work with key stakeholders to make recommendations and build/continuously improve systems, processes and reporting capabilities. Set KPI’s benchmarks, metrics, and understands how to prioritize to meet and exceed all business SLAs.
Manage recruiting and staffing vendors for corporate roles including contracts, SLAs and staffing order process to ensure compliance with agreements and staffing levels.
Make strategic recommendations to key stakeholders and decision makers on building appropriate systems processes, and reports to enhance recruiting effectiveness
Lead and drive recruiting process improvement projects and manage programs through completion; provide project support for various HR initiatives.
Partner successfully with other HR team members to achieve goals and deliver on accountabilities, driving consistency across functional areas and locations.
Effectively select, develop, coach, empower and motivate direct reports to ensure professional growth, expanded scope of responsibility and accountability for recruiting excellence.
Monitor and analyze recruiting metrics, market trends, and competitive intelligence to inform strategy and process improvements.
Ensure compliance with all employment laws, diversity and inclusion initiatives, and corporate policies throughout the recruiting process.
Monitor and analyze recruiting metrics, market trends, and competitive intelligence to inform strategy and process improvements.
Ensure compliance with all employment laws and company policies throughout the recruiting process.
Perform other duties as assigned
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree in HR, Business, Talent Management, Organizational Development or related discipline preferred
5 years’ work experience in recruiting talent acquisition
2 years people management experience.
Strong knowledge of recruitment software and tools, as well as social media platforms for sourcing candidates.
REQUIREMENTS/SKILLS:
Excellent time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Proven ability to engage and influence all levels of the organization, and to establish credibility and respect of employees, peers, managers, and leaders.
Experience analyzing data using various tools for forecasting and optimization.
Cross-functional project management experience.
Basic/Working knowledge of Six Sigma tools and Lean techniques.
Ability to work successfully in a dynamic, fluid environment.
Excellent oral and written communication, customer service, and interpersonal skills.
Ability to maintain confidentiality and exercise a high level of discretion.
Ability to work effectively under pressure with poise and professionalism.
Experience with applicant tracking systems (preferably Taleo or Avature) and HRIS.
Demonstrated proficiency with Microsoft Office.
PHYSICAL DEMANDS:
Physical demands are consistent with a professional office setting.
Regular sitting at workstation for 25 – 75% of the work shift.
Frequent standing and walking.
Able to work a range of shifts based on operational need.
Up to 25% travel may be required.
Equal Opportunity Employer – Veterans/Disability