What are the responsibilities and job description for the Entry-Level Quality Analyst position at Dhalite Inc.?
Job Brief
We are looking for someone who is detail-oriented and wants to start a career in quality checking. In this role, you will help make sure our processes, systems, and customer interactions are working correctly and meeting quality standards.
Responsibilities
Check if systems and processes are working as expected
Review basic instructions and ensure tasks are completed correctly
Identify mistakes or issues and report them clearly
Re-check fixes to make sure problems are solved
Review customer calls and chats for quality and accuracy
Maintain simple records of your work
Follow guidelines and suggest improvements when needed
Requirements and Skills
Bachelor s degree (any field)
Good attention to detail
Basic communication skills (written & spoken)
Basic knowledge of Excel is helpful
Willingness to learn and grow
Problem-solving mindset
Salary : $60,000