What are the responsibilities and job description for the Entry-Level Quality Analyst position at Dhalite Inc.?
Job Brief
We are looking for someone who is detail-oriented and wants to start a career in quality checking. In this role, you will help make sure our processes, systems, and customer interactions are working correctly and meeting quality standards.
Responsibilities
- Check if systems and processes are working as expected
- Review basic instructions and ensure tasks are completed correctly
- Identify mistakes or issues and report them clearly
- Re-check fixes to make sure problems are solved
- Review customer calls and chats for quality and accuracy
- Maintain simple records of your work
- Follow guidelines and suggest improvements when needed
Requirements and Skills
- Bachelor s degree (any field)
- Good attention to detail
- Basic communication skills (written & spoken)
- Basic knowledge of Excel is helpful
- Willingness to learn and grow
- Problem-solving mindset
Salary : $60,000