Strategic Initiatives Manager

DGM is seeking a motivated, proactive team player who leads by example and is eager to learn and grow with our expanding brand.

The ideal Strategic Initiatives Manager is a proactive and results-driven professional with a strong background in strategic planning, project management, and business operations. They possess exceptional analytical and problem-solving skills, excel at managing multiple priorities, and have the ability to lead cross-functional teams through complex initiatives. This individual is a strong communicator who can effectively collaborate with team members at all levels of the organization, translate data into actionable insights, and drive projects from concept to successful implementation. They are highly organized, adaptable, and committed to continuous improvement, innovation, and achieving measurable business outcomes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead the planning, execution, and monitoring of strategic initiatives that support organizational goals and long-term business objectives
• Partner with executive leadership to identify, prioritize, and implement high-impact projects and improvement opportunities
• Systematically assess operations across the applicable DGM Services’ divisions and identify inefficiencies and implement improvements
• Help improve and streamline ERP systems, software platforms, reporting and internal tools to support company growth and efficiency
• Research and implement AI related tools and automation solutions to reduce manual processes and improve productivity
• Review and strengthen DGM Services’ marketing approach, including lead generation efforts, brand consistency, and client communication systems
• Serve as the primary point of coordination between DGM Services and DGM Boston, facilitating shared resources, back-office support and strategic alignment
• Coordinate cross-functional teams to ensure projects are completed on schedule and within scope
• Track initiative progress and prepare regular status reports, dashboards, and presentations for executive leadership
• Develop and maintain key performance indicators (KPIs) to measure the success and impact of strategic initiatives
• Collaborate with department leaders to ensure strategic objectives are integrated into operational plans

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Bachelor's degree in Business Administration, Management, Project Management, Finance, or a related field required; Master's degree preferred
• Minimum of 5 years of experience in strategic planning, project management, business operations, consulting, or a related field
• Proven ability to lead complex, cross-functional projects and initiatives from planning through implementation
• Strong analytical and problem-solving skills with the ability to interpret data and develop actionable recommendations
• Excellent written, verbal, and presentation communication skills, including experience presenting to executive leadership
• Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced environment

KNOWLEDGE SKILLS AND ABILITIES

• Strong knowledge of strategic planning, project management, and organizational development principles
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and project management software.
• Strong organizational and time-management skills with the ability to manage multiple priorities and deadlines simultaneously.
• Ability to build collaborative relationships, facilitate discussions, and drive consensus among differing opinions
• Knowledge of process improvement methodologies and change management practices to support organizational growth and operational excellence

DIRECT REPORTS

• This position has no direct reports.

WORK ENVIRONMENT AND SAFETY EXPECTATIONS

• Position will require presence in warehouse, production, or customer facility areas to support operations, audits, or coordination activities
• Must comply with all company safety policies, work instructions, SOPs, and regulatory requirements applicable to office and operational environments
• Must follow all safety signage, access controls, and hazard-awareness procedures when entering non-office areas
• Required to wear appropriate Personal Protective Equipment (PPE) when in operational or warehouse environments, including but not limited to safety footwear, high-visibility apparel, eye protection, or hearing protection, as applicable
• Expected to identify and promptly report safety hazards, incidents, and any other concerning items to supervision or the QHSE department
• Must conduct all work in a manner that supports safe operations, regulatory compliance, and protection of company and customer property

PHYSICAL REQUIREMENTS

• Ability to read, review, and interpret documentation in electronic and paper formats
• Ability to communicate verbally and in writing, including participating in phone calls, meetings, and customer communications
• Ability to stand, walk, bend, and move around operational or warehouse areas
• Ability to lift and carry up to 10-15 pounds occasionally, such as files, office materials, or documentation
• Ability to navigate stairs, aisles, warehouse, and work areas safely when required for operational support or facility visits
• Visual and auditory ability sufficient to perform job duties safely and accurately, with or without reasonable accommodation

WORK SCHEDULE

• Standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with flexibility for occasional Saturdays, overtime, or adjusted hours as needed to meet operational demands.

Additional Notes

The responsibilities listed above describe the general nature and level of work performed by employees in this role. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.

Equal Opportunity Employer

DGM Services, Inc. is an equal opportunity employer. We provide employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.