What are the responsibilities and job description for the Property Manager position at DGA Residential LLC?
The Dominion Difference!
Dominion Group is a vertically integrated, multi-discipline real estate investment firm focused on developing, acquiring and operating generational real estate assets in the conventional multi-family housing, affordable housing and seniors housing sectors. We deliver superior value and returns to our partners and investors in these sectors by building robust operating platforms driven by dynamic, faith-based cultures that serve to engage people, improve lives, and enhance our real estate investments. Dominion is headquartered in Knoxville, TN, with its $1.5b portfolio covering 25 markets throughout the southeastern US.
Visit www.dominion.us for more information.
We offer Lucrative and Exciting Benefits:
- Health Insurance, including Medical, Dental, and Vision
- Life Insurance, Short-Term, and Long-Term Disability Insurance
- Telephone Doctor 24/7
- Employee Assistance Program
- Health Savings Account or Health Reimbursement Arrangement
- Paid Time Off
- Paid Holidays
- Time and a Half on Holidays
- Direct Deposit
- Employee Referral Program
- Sponsored Mission Trips-$1000 allowance and up to a week of paid time off
- Marriage Retreat-Weekend Retreat Paid in Full
- Professional Counseling-Free and Discounted Sessions Offered Annually
- Identity Theft Protection and Credit Monitoring
PRIMARY RESPONSIBILITIES.
- Creates a positive, welcoming, supportive sense of community for residents, visitors and associates.
- Responsible for building and maintaining strong resident rapport, including seeking out local resources and agencies to provide social services and counseling.
- Responsible for handling after hours and weekend emergencies as they occur.
- Assists in the selection, supervision and training of Leasing Agents.
- Tracks and forecasts occupancy, and develops and executes marketing strategies to generate awareness/traffic to property.
- Maintains security measures, ensuring proper incident documentation and notification to management.
- Notifies resident of issues affecting their tenancy.
- Monitors landlord-tenant relations and mediates disputes when necessary.
- Responsible for and stays current and compliant on all state, federal and local laws relating to Fair Housing.
- Responsible for maintaining accurate and up-to-date resident files, including all required forms, verifications and income/asset calculations.
- Negotiates and monitors contracts pertaining to the property in conjunction with Vice President of Property Management.
- Responsible for the overall appearance of property and grounds.
- Establishes and monitors process to insure maintenance issues are resolved in a timely manner.
- Responsible for overseeing Leasing Agents/Consultant(s), and/or Assistant Manager ensuring smooth operation of all activities related to apartment rentals, move-ins, lease renewals and proper documentation is in place.
- Responsible for overseeing on-site Maintenance Technician(s), ensuring proper facility upkeep and timely fulfillment of service requests.
- Inspects apartments for move-in condition and turnover status, including determining damages and cleaning fee charges for move-outs, as well as annual renewal walk-thrus.
- Perform all job related duties as assigned by supervisor.
- Maintain regular and predictable attendance. Some Saturday and evening shifts may be required.
FISCAL RESPONSIBILITIES
- Develops and utilizes sound rent collection procedures, including following up with delinquent accounts.
- Responsible for timely processing of all rent checks, submits all relating/supporting documentation.
- Oversees security deposit administration.
- Reviews, approves and submits all invoices for payment.
- Assists in preparation of annual operating budgets and works with Vice President of Property Management to maintain budgetary guidelines.
KNOWLEDGE, SKILL AND ABILITIES
- Three years Property Management experience preferred, preferably in a multi-family environment.
- Experience in HUD Section 8 and LIHTC preferred.
- High school diploma or equivalent required. College degree preferred.
- Must be legally able to operate a motor vehicle, possess valid driver’s license and auto insurance, and meet company driving requirements.
- Excellent customer service skills.
- Above average understanding of Bookkeeping/Accounting principles.
- High level of professionalism and enthusiasm.
- General business acumen.
- Intermediate office administration and computer skills (Microsoft Office, Appfolio).
- Ability to manage multiple tasks concurrently.
- Strong interpersonal, communication, organizational, problem solving and time management skills.
PHYSICAL DEMANDS/WORKING CONDITIONS/ENVIRONMENT
- Capable of working long days on a frequent basis.
- Must be legally able to operate a motor vehicle, possess valid driver’s license and auto insurance, and meet company driving requirements.
- Capable of pushing, pulling or lifting up to 25 lbs.
- Occasionally required to climb, kneel, crouch, bend or crawl.
- Additional physical demands include: being outside/walking across property in various weather conditions, on feet for an extended period of time, walking up and down stairs, climbing ladder.
Responsible for facilitating efficient day-to-day business operations of the assigned community by overseeing and enhancing financial growth, employment and development of staff and maintaining positive resident relations. Encourages involvement in, and enjoyment of the apartment community by the residents. Must ensure compliance with all applicable HUD and IRS requirements.