What are the responsibilities and job description for the Datacenter Tech position at DFND Security?
Hands-On Hardware and Physical Tasks
- Racking and stacking: Mount servers, switches, and routers into server racks.
- Cable management: Run, connect, and label copper and fiber optic network cables.
- Asset tracking: Add new hardware to inventory systems and apply asset tags. []
Network Configuration and Maintenance
- Switch port setup: Turn ports on or off, set up basic VLANs (Virtual Local Area Networks), and apply port security. VLANs separate network traffic for safety.
- Device updates: Help install software updates and patches on network switches and routers.
- Credentials and keys: Assist with basic SSL certificate management or user access logs. [, ]
Troubleshooting and Triage
- Ticket resolution: Clear out routine IT help desk and network support tickets.
- Basic testing: Use simple tools like ping, traceroute, and packet captures to find connection errors.