Human Resources Operations Manager

Job Title: Regional HR Operations Manager – North America

Location: Wayne, PA 19087 (Hybrid)

Type: Full-time

Overview:

Seeking a hands-on Regional HR Operations Manager to lead HR service delivery across the US and Canada. This role oversees a team of HR and Payroll professionals and is responsible for HR administration, benefits, compliance, recruitment coordination, leave management, payroll support, and process improvement.

Key Responsibilities:

• Lead and mentor a team of HR & Payroll specialists supporting US and Canada operations.
• Ensure accurate and timely execution of HR processes, compliance, and regulatory reporting.
• Manage benefits administration, including open enrollment, vendor management, and retirement plan compliance.
• Support payroll activities through audits, data accuracy, reconciliations, and collaboration with finance teams.
• Oversee recruitment coordination, candidate communication, and ATS management.
• Administer leave programs (FMLA, ADA, parental leave, and Canadian statutory leaves).
• Develop SOPs, standardize HR processes, and drive operational efficiency.
• Utilize HR data and analytics to identify issues, optimize workflows, and enhance employee experience.
• Manage vendor relationships and collaboration with HR leadership teams.

Requirements:

• 6 years in HR Operations with 3 years in a leadership role.
• Strong experience supporting both US and Canada HR Operations (must-have).
• Deep understanding of HR laws, compliance, and benefits regulations (ERISA, ACA, COBRA, HIPAA).
• 5 years of benefits administration and open enrollment management.
• Experience with payroll support for US and Canada.
• Proficiency with HRIS/ATS platforms; Oracle HCM preferred (Workday/SAP also accepted).
• Strong communication, stakeholder management, and problem-solving skills.
• Ability to drive process improvements and manage cross-functional HR initiatives.

DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.