HR Background Compliance Coordinator

The Background Adjudicator is responsible for reviewing and evaluating pre-employment background screening results for prospective associates in accordance with company policy, applicable federal and state laws, and regulatory requirements. This role supports the hiring process by conducting thorough, consistent, and objective assessments while maintaining confidentiality and delivering a positive candidate experience. Successful candidates demonstrate accuracy, professionalism, sound judgment, and a commitment to fair and consistent hiring practices. They are comfortable working with sensitive information and are dedicated to supporting an efficient, compliant, and positive hiring process.

The ideal candidate is detail-oriented, organized, and able to make fair, well-documented decisions based on established guidelines.

Key Responsibilities:

• Review and evaluate background screening reports, including criminal history, employment verification, education verification, and other pre-employment checks.
• Apply company adjudication guidelines consistently and accurately to determine candidate eligibility.
• Identify discrepancies or incomplete information and coordinate with background screening vendors, recruiters, or candidates to obtain clarification.
• Maintain accurate records and documentation of adjudication decisions.
• Ensure compliance with the Fair Credit Reporting Act (FCRA), Equal Employment Opportunity (EEO) requirements, and other applicable federal, state, and local regulations.
• Handle sensitive and confidential information with professionalism and discretion.
• Respond to internal stakeholder inquiries regarding background screening status and adjudication decisions.
• Meet established service-level agreements (SLAs) while maintaining a high level of accuracy.
• Escalate complex or high-risk cases to senior adjudicators or management when appropriate.
• Participate in process improvement initiatives and ongoing training to stay current on compliance requirements and best practices.

Key Competencies:

• Attention to detail
• Critical thinking and analytical skills
• Ethical decision-making
• Time management
• Customer service orientation
• Written and verbal communication
• Collaboration
• Adaptability
• Integrity and confidentiality

Basic Qualifications:

• Bachelor’s degree
• 1 year of Human Resources experience required.
• 1 years of onboarding compliance experience.
• Previous customer service, administrative, compliance, or human resources experience.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
• Ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Criminal Justice, Business Administration, or a related field.
• 1 years of experience reviewing and processing background checks within a Human Resources function.
• Experience working with case management systems or background screening platforms.
• Familiarity with employment laws or regulatory compliance is a plus.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.