What are the responsibilities and job description for the Service Advisor position at Devil's Lake Cars?
At Devils Lake Cars, we’re not just hiring—we’re building a team people are proud to be part of.
We’re a group of problem solvers who support each other, take care of our guests, and create a workplace where people actually want to show up every day. Our vision is to elevate the car business, and that starts with investing in our team.
We value professionalism, kindness, and a positive attitude—and we reward people who bring those to life. Here, hard work gets noticed, growth is real, and many of our leaders started on the front line and worked their way up.
If you’re looking for more than just a job—if you want a place to grow, be appreciated, and make an impact—you’ll fit right in. Together, we make Devils Lake Cars a great place to work, service, and buy.
Responsibilities
- Oversee flow of the Service Department
- Ensure that customers receive prompt, courteous, and effective service
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Ensure that the daily inventory of technicians' time is consistently sold to service customers Distribute work between technicians efficiently
Qualifications
- 1-3 years experience working in a Quick Lane
- High School Diploma or equivalent
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Drivers License
- Clean driving record
- Willing to submit to a pre-employment background check Applicants may be drug tested
What We Offer:
- Competitive Compensation
- Medical, Dental, and Vision plans, along with Auxiliary Benefits (Critical Illness, Accident, etc.)
- FSA and HSA options available
- 401k plan
- PTO
- Employer-paid Short-Term Disability and Life Insurance
- FT Employee Discounts
- Discounted gym membership
- Access to mental health resources
- Tuition reimbursement and additional training provided
- Degrees at Work continuing education program
- Opportunities for upward mobility Family-owned and operated company
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.