Access Control and Security Technician

DevCo is seeking a full-time Access Control and Security Technician to join our team! The Access Control and Security Technician is an integral part of the IT team. Working closely with the Infrastructure Manager, this position will assist in reviewing low voltage, plans, ensure that existing Access and Security systems are stable and available, program existing system, assist with system integrations and provide break/fix support for new and existing installations. This position will also provide solutions and outstanding IT service and support for the organization.

About The Company

DevCo Residential Group is an integrated development and investment company focused on multi-family communities. Founded in 1994, the company and its affiliates develop, own, and manage over 10,000 affordable and market rate apartment units throughout the United States. Headquartered in Bellevue, Washington, DevCo is one of the largest providers of affordable housing in Washington State.

Mission

Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.

Vision

DevCo’s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.

Values

• Quality: We deliver excellence in every aspect of our work.
• Commitment: We honor our promises with unwavering dedication.
• Teamwork: We achieve more together through collaboration and respect.
• Integrity: We uphold the highest ethical standards in all we do.
  
  

Benefits Offered

• Over 90% company paid medical benefits for employee coverage.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Discretionary bonus programs.
• Eligibility for a 30% housing discount consideration.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored industry training and certifications.
• 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.
  
  

Pay Details: $68,000-$83,000K/year

Schedule: Monday-Friday 8am-5pm

Job Responsibilities

• Design, develop, and review changes for access control and cameras/security plans.
• Analyze and test access control systems on a quarterly basis to identify needs for additions, upgrades, and repairs.
• Establish and manage vendor relationships related to low voltage work and devices related to the physical security of properties.
• Works with Construction teams and outside vendors to ensure needs of DevCo are being met.
• Responsible for the day-to-day programming, administration, troubleshooting and repair of Access and Security systems (access control and cameras).
• Triages and prioritizes Tier Two Access and Security systems service requests within the ticketing system.
• Provides onsite and remote technical troubleshooting for all associated business units, including corporate and site-based teams across all entities.
• Works with Infrastructure Manager to understand any impacts of ongoing issues to the Access and Security and associated hardware or software.
• Stays well informed on Access and Security maintenance and upgrade needs for all locations.
• Leads the planning and execution of Access and Security system upgrades in close consultation with the Infrastructure Manager and the Director of Capital Projects & Major Repairs.
• In conjunction with other team members, develops documentation and training materials for all business units. Conducts formal and informal trainings and provides assistance to staff.
• Documents network systems and services to share knowledge with Technology Services team members.
• Attends meetings with vendors and service providers as needed.
• Promptly and professionally responds to after-hours emergency calls and/or requests as assigned.
  
  

Experience

• Minimum 2-3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems
• Experience with any or all of the following required: Aviglion, Doorking, Butterfly MX
• Intermediate knowledge of computer networks, including TCP/IP, DNS, DHCP, Gateways, routers, switches.
• Ability to read and interpret blueprints, diagrams, submittals, specifications, software/systems programs, schematics, and operational/product manuals.
• Advanced experience with Microsoft Excel preferred.
• Comfortable with a high flow of requests and able to balance priorities.
• Excellent written and verbal communication skills.
• High school education or equivalent required.
• Must be able to speak, read and write English in a manner sufficient to carry out duties.
• Successful completion of background check and drug screen required.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.