Server Assistant

Position Summary:

Provides support services for servers to provide members and guests an elegant dining experience. Sets, clears and resets tables.

Essential Functions:

• Understands and implements The Gallery | The Fresco’s statement of purpose and service guarantees.
• Understands and adheres to the Club attendance policy
• Quickly and quietly clear dirty table settings and reset tables
• Promptly and consistently reset all service ware as needed
• Maintain stock and cleanliness of all service stations for all meal periods with necessary equipment (including silverware, linen, water and iced tea pitchers, tray jacks, bread napkins and trays)
• Promptly serve bread butter and water at the beginning of a meal and replenish as necessary
• Properly clear and stack dirty dishes on trays and remove from dining room to designated areas
• Follows the service rules of etiquette
• Conducts oneself professionally, with members, guests and co-workers
• Properly times the service to conform to guest needs
• Assists members, guests and co-workers in a friendly and courteous manner
• Has a clear understanding of the Club rules and reports infractions to management in a professional manner

All employees are expected to comply with all Club (and Gallery & Fresco specific) standards and procedures upon hire to maintain safe and efficient operations. Employees who violate Club (and Gallery & Fresco specific) standards and procedures will be subject to disciplinary action up to and including termination.

Supportive Functions:

In addition to performance of the essential functions, this position is required to perform certain supportive functions. The amount of time spent performing each of these functions is to be solely determined by the manager/supervisor on duty and is based on the particular requirements of The Gallery | The Fresco or Club.

• Fold napkins for bread service and table settings; maintain adequate supply
• Perform all assigned side work
• Perform general cleaning tasks to adhere to health standards and room specifications
• Assist in the training of newly hired employees

Specific Knowledge, Skills and Abilities:

An individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he/she can perform the essential functions of the job.

• Knowledge of appropriate table settings and service ware
• Ability to understand the English language sufficient to assist members, guests and co-workers
• Ability to remember, recite and promote the variety of menu items
• Ability to transport large trays (up to 50 lbs.) through crowded areas on a continuous basis

Qualification Standards

Education:

Any combination of education, training or experience that provides the required knowledge, skill and abilities.

Experience:

Prior hospitality experience (fine dining specifically) is preferred

Licenses and Certificates:

Ability to obtain any Club-required certification or licenses (Ex: TiPs certification)

Other:

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to support the business needs of the Club.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned to them by their manager/supervisor.