What are the responsibilities and job description for the Project Engineer - Service and Aftermarket position at Detector Electronics LLC?
Role: Project Engineer – Service & Aftermarket
Location: Pero, Milan, Italy
Contract type: full-time, permanent contract
About Marioff
For four decades, Marioff has been driven by the challenge of keeping people and businesses safe. Today, we are the global leader in high-pressure water mist fire protection with our HI-FOG system, setting new standards and pushing the fire protection industry forward. Rooted in Nordic innovation and delivering globally, Marioff is home to those who approach challenges with an innovative mindset, persistence, and an unwavering commitment to quality. We believe that delivering peace of mind and reliability to our customers requires empowering diverse teams to collaborate towards common success, creating a lasting impact.
At Marioff, more than 500 motivated professionals work across the globe. As a truly global company, we value the diversity of roles and skills within our team, with colleagues from nearly 30 nationalities collaborating towards a common goal.
With our head office in Vantaa and our factory in Kerava, Finland, we have a global reach with subsidiaries in France, Germany, Italy, North America, Spain, Sweden, the United Kingdom, and China.
About the role
The Project Engineer – Service & Aftermarket ensures the technical and operational management of service, retrofit, and after-sales projects, guaranteeing operational continuity, service quality, and customer satisfaction, in compliance with timelines, costs, and company standards. The role involves the technical management of service and aftermarket projects, from receiving the customer request through to the completion of the intervention.
This role coordinates planning, execution, and control activities, acting as the technical point of reference between the customer, internal teams, suppliers, and field service personnel.
The project engineer ensures that the proposed and implemented technical solutions comply with project specifications, applicable regulations, and company quality and safety standards.
Your main responsibilities will be:
- Analyzing service and aftermarket requests, assessing technical feasibility, operational impacts, and costs.
- Defining the scope of work, planning and scheduling activities, supporting the estimation of timelines and resources.
- Coordinating technical activities with workshop, field service, supply chain, and external suppliers.
- Supervising the execution of interventions, monitoring progress, issues, and deviations.
- Supporting the customer during operational phases, ensuring clear and timely communication.
- Managing technical and project documentation, including progress reports and final cost reports.
- Contributing to the continuous improvement of service and aftermarket processes.
To be successful in this role you will need:
- At least 2-3 years of relevant work experience with technical projects, preferably from an industrial company
- Fluent Italian and English language knowledge, both written and spoken (the role includes frequent communication with international customers)
- Strong MS Office skills, good AutoCAD/other design program knowledge
- Project management & coordination capability, problem-solving skills and an ability to work cross-functionally
- Excellent communication skills with a customer-oriented attitude
Not necessary, but would be a plus:
- Education in a technical field, preferably an Engineering degree
- Previous experience from the Oil and Gas field
- Previous experience from the fire suppression industry
Benefits:
- Competitive compensation
- Professional development opportunities
- Hybrid working arrangement
- Meal allowance for every working day
Our commitment to you
We offer you a dynamic and international work environment in a company with high technology products, a strong growth strategy and people who are passionate about safety. At Marioff we value diversity in all its forms and we believe that it is our excellent, highly skilled people who make success, competitive excellence and innovation happen. Join us to our mission to protect people, property and business continuity!
Join us and make a difference.
Apply Now!