What are the responsibilities and job description for the Virtual Trip Experience Coordinator position at Destiny&Co Travel Agency?
As a Virtual Trip Experience Coordinator, you will guide clients through each stage of their travel journey. From planning to post-trip follow-up, your goal is to provide clarity, confidence, and support. You will assist with arrangements, answer questions, handle updates, and ensure travelers have the information they need to enjoy a smooth and memorable experience.
At Destiny&Co, we are committed to delivering friendly service, practical guidance, and meaningful travel experiences through thoughtful planning.
Key Responsibilities
At Destiny&Co, we are committed to delivering friendly service, practical guidance, and meaningful travel experiences through thoughtful planning.
Key Responsibilities
- Answer client inquiries through multiple communication channels.
- Help with itinerary confirmations, documentation, and travel requirements.
- Provide clear and accurate details about destinations, schedules, and updates.
- Follow up before and after departures to ensure travelers feel supported.
- Resolve issues with empathy and professional communication.
- Fully remote work with flexibility.
- Exclusive travel perks and learning opportunities.
- Supportive and engaging team culture.
- Opportunity to grow within the travel industry.
- Strong communication skills.
- Customer service experience a plus.
- Organized, detail-oriented, and proactive.
- Comfortable using technology and online tools.
- Genuine interest in travel and client care.