Programs Lead, Economic Empowerment

About Destination Tomorrow

Destination Tomorrow (DT) is a national grassroots LGBTQ organization founded in the Bronx, built on the principle that no individual should have to leave their neighborhood for necessary services. DT's mission is to move clients off the path of emergency care to one where they can grow, learn, and flourish by emphasizing economic, social, and mental empowerment through comprehensive educational, financial, and health programs, as well as housing solutions. As an expanding multi-site organization, Destination Tomorrow proudly serves the community across The Bronx, New York City; Atlanta, GA; and Washington, D.C.

Position Summary

The Programs Lead, Economic Empowerment oversees multiple high-impact programs serving historically underserved communities, with a focus on BIPOC, LGBTQ , HIV-positive, justice-impacted, youth, and economically marginalized populations.

This role leads a team of four client-facing program leaders and is responsible for ensuring effective coordination, service delivery oversight, operational consistency, and program compliance across Destination Tomorrow’s Economic Empowerment portfolio.

The ideal candidate is a strong people and program manager with deep nonprofit leadership experience, demonstrated ability to manage multiple concurrent programs in resource-constrained environments, and a strong commitment to equity-centered service delivery.

Program Oversight and Growth

• Oversees youth and adult programming encompassing job readiness and re-entry, education and coaching (including high school diploma and English language programs), life and leadership skills, and performance and visual arts recreation.
• Coordinates program implementation and ensuring consistent delivery across all services, including special events and community engagement initiatives.
• Works with Outreach and Prevention team to produce flagship community engagement events that showcase and recruit for all programs.
• Work with leadership to align Marketing and Communication efforts in line with the agency brand guidelines and program growth goals.

Leadership Responsibilities and Training

• Supervise and support a team of program staff, consultants, and youth interns, promoting team alignment, accountability and consistency.
• Supported by the agency’s Performance Management framework and the Executive Director of Social Services, maintain a high-performing, mission-driven team culture.
• Provide coaching, training, performance feedback, and operational guidance to program leaders.
• Serve as the first point of escalation for program and staff-related issues, resolving or escalating in alignment with agency protocols.
• Serve as DT’s liaison, providing cultural sensitivity training and resources to strategic partners as needed.

Program Management & Service Delivery

• Oversee day-to-day operations, supporting program leaders in executing and monitoring Client Implementation Plans, including:
• Deadlines and milestone tracking
• Resource allocation
• Risk mitigation and escalation
• Grant compliance and documentation
• Monitor implementation progress and service delivery outcomes across programs.
• Ensure timely and accurate reporting of program activities, participant outcomes, and performance metrics.
• Identify operational issues and implement continuous improvements to strengthen program effectiveness.

Strategic Operations & Resource Coordination

• Support agency strategic goals within Economic Empowerment services.
• Identify opportunities for partnership development and program enhancement aligned with funding and community needs.
• Improve internal workflows and coordination processes to enhance efficiency, service delivery and impact.
• Maintain adequate resourcing for day-to-day operations and special initiatives, coordinating procurement and management of supplies and resources in collaboration with Support Services and Finance.

Minimum Qualifications

• Bachelor’s degree required; Master’s degree preferred in social work, public health, or similar
• 5-8 years of progressive nonprofit program management or administration experience
• Experience supervising staff and managing multiple community-based programs
• Strong familiarity with NYC community landscape, particularly Bronx-based populations, strongly preferred
• Experience working with BIPOC, LGBTQ , HIV-positive, justice-impacted, and underserved communities
• Experience managing program deliverables, grants, and compliance requirements
• Strong communication and stakeholder engagement skills
• Proven ability to manage multiple priorities in fast-paced environments
• Strong leadership, organization, conflict resolution, and team management skills
• Ability to operate effectively in resource-constrained settings

What We Offer

• Competitive annual salary of $85,000
• Robust medical, dental, and vision insurance
• Paid sick time and paid time off
• 401k program
• Opportunity to make an impact during a pivotal growth moment serving LGBTQ communities,
• Align your expertise with your values while supporting community-rooted services