Operations Coordinator - Remote in IL Only - 3rd shift

In Transit Security Specialist - This is a fully remote role in IL Only!

Current opening for 3rd shift:  11:00 p.m. - 7:30 a.m (Tuesday - Saturday)

DeSpir Logistics is a logistics network that provides on-demand access to qualified carriers, escorts, law enforcement officials, and much more. We specialize in safe, secure transport of ultra-high-value assets that defy categories and dollar amounts. Vaccines and lifesaving treatments for patients. A breakthrough pharmaceutical from a start-up biotech. A rare art piece from an auction house. At DeSpir, our entire mission centers around what’s important to you.

About the Role:

The In-Transit Security Specialist is part of an elite team responsible for ensuring the safety and integrity of High-Value, High-Security shipments, meeting and exceeding customer expectations. This role operates within a specialized business unit that values urgency, precision, and pride in performance. Team members undergo rigorous training and assessment to master DeSpir’s In-Transit Security protocols.

Schedule:  3rd shift:  11:00 p.m. - 7:30 a.m (Tuesday - Saturday)

ESSENTIAL FUNCTIONS:

• Protects the integrity of cargo being shipped by rigorously applying DeSpir’s In-Transit Security Processes*
• Follows DeSpir’s processes of mitigating risk in real time and provides timely contextually aware updates to our customers
• Proactively creates solutions to process breakdowns as they occur while communicating updates to the customer*
• Communicates and coordinates with all members of the DeSpir team to ensure the integrity of shipments*
• Carries out all necessary data entry and confirmation of key milestones of the In Transit Security process in EyeOnIt. (Scripts, arrival, departure, PODs, etc.) while utilizing Mcleod and other systems*
• Monitors In Transit Security shipments through multiple systems to ensure quick response to customer requests
• Assures that all paperwork including, but not limited to temperature reports, pictures, and POD are uploaded to the load in EyeOnIt and are sent to the customer for billing*
• Risk management driven with an extensive focus on risk management best practices and protocols*
• Handling escalations of suspicious activity regarding customer freight *
• Responsible for updating customer portals based on customer requirements

QUALIFICATIONS/SKILLS/EDUCATION REQUIREMENTS:

• College degree in supply chain preferred
• Two plus years in security and compliance background and/or customer service
• Three years logistics experience
• Knowledge of TSA and GDP practices preferred
• Ability to multitask under pressure
• Advanced knowledge of supply chain industry, including regulations and customer requirements
• Clear and confident communication both verbal and written
• Extreme detail-orientation
• Experience with conflict resolution
• Demonstrates emotional intelligence
• Working knowledge of Microsoft Office and Teams
• Analytical approach to problem solving
• Personality: Self-confident, self-motivated, extroverted, flexible and able to work independently in a team-oriented environment.
• Ability to understand and communicate drivers’ temperature requirements, mileage, and hours of service during transit
• Demonstrates company’s core values: Conscientious, Creative, Determined, Accountable, Willing to Help, and Vulnerable.
• Must reside in IL

Starting Salary: $60,000 

Powered by JazzHR

9ntRiSt842