What are the responsibilities and job description for the Clinical Services Supervisor position at Desert Parkway Behavioral Healthcare Hospital?
We believe that exceptional care starts with exceptional people. Our mission is to deliver compassionate, evidence-based clinical services that empower patients to live healthier, fuller lives. Every day, we work to remove barriers to care, foster trust, and create a supportive environment for both patients and staff.
As our Clinical Services Supervisor, you’ll be the bridge between our dedicated clinical team and the operational excellence that keeps our services running smoothly. You’ll ensure that our clinicians have the resources, guidance, and support they need to deliver outstanding patient care. Your leadership will directly influence patient outcomes, staff satisfaction, and the overall quality of our programs.
What You'll Do- Oversee daily operations of clinical services, ensuring compliance with all regulatory and accreditation standards.
- Supervise, mentor, and support a multidisciplinary team of clinicians, fostering a culture of collaboration and professional growth.
- Monitor patient care quality metrics and implement improvement initiatives where needed.
- Coordinate staff schedules, manage caseload distribution, and ensure adequate coverage for all services.
- Partner with leadership to develop and refine clinical protocols, workflows, and best practices.
- Serve as a point of escalation for complex patient cases, providing guidance and solutions.
- Collaborate with Nursing and other departments to ensure the smooth delivery of patient care services, addressing issues as they arise.
- Audit charts routinely. Provide clinical expertise, feedback, and support to staff regarding documentation.
- Monitor key performance indicators within clinical documentation, including tracking of outcomes and preparing quality reports.
- Current State of Nevada clinical licensure (LCSW, LMFT, LCPC).
- Minimum three (3) years of clinical experience, with at least one (1) year in a supervisory or leadership role.
- Strong knowledge of healthcare regulations, compliance requirements, and quality assurance processes.
- Excellent communication, conflict resolution, and team-building skills.
- A proactive, solutions-focused mindset and the ability to adapt in a fast-paced environment.
- Proficiency with electronic health record (EHR) systems and data-driven decision-making.
A full benefits package is available the first of the month following 30 days of employment.
Desert Parkway offers competitive benefits to include:
- Medical insurance
- Dental insurance
- Vision insurance
- 401K Retirement Plan
- Healthcare spending account
- Dependent care spending account
- PTO Plan with holiday premium pay
- Discounted cafeteria meal plan
- Life insurance (including plans for spouse and children)
- Short- and long-term disability (with additional buy-in opportunities)
- Pet Insurance
- Identity Theft Insurance