What are the responsibilities and job description for the Contract Specialist position at Desert Oasis Healthcare?
Description
Support and assist the Director of Contracts in the negotiation, analysis, administration and reporting for Specialist, Ancillary and PPO contracts.
Professional Duties
- Prepare Specialist, Ancillary, ACO and miscellaneous contracts and amendments as needed.
- Negotiate and prepare routine Letters of Agreement for out-of-network services. Follow up until executed and distributed.
- Assist Director of Contracts in the analysis of specialist, ancillary, ACO and PPO contracts.
- Transcribe and process correspondence for Director of Contracts (e.g. letters).
- Maintain calendar and schedule meetings and appointments for Director of Contracts.
- Ensure AB 1455 compliance by distributing and tracking monthly and periodic reports.
- Prepare and distribute required reports, list, audits, etc.
- Maintain address labels and data bases for Specialist and Ancillary mailings.
- Facilitate and tracks PCP participation in PPOs.
- Handle communications with PPOs, PCPs and Credentialing for PPO participation.
- Assist with Network Development projects as requested.
- Create and maintain contract files and contract data bases for Specialist, Ancillary, ACO, PPO and HMOs and scan to the Document Storage System.
- Handle incoming and outgoing communications for Contracting Department.
- Assemble, file and update contract requirement documents, manuals and regulations.
- Perform other duties as assigned.
- Serve as an ambassador for Desert Oasis Healthcare and Family Hospice Care at all times and positively shape the customer experience
- Be knowledgeable about your job so that you can serve others effectively
- Help others, offering to assist (Ask, how may I help you?)
- Do your share. Do what you say you will do and take action, follow through. Be willing to pitch in and help
- Be an active listener (make eye contact, validate)
- Be accountable for your work
- Speak clearly and use understandable language (avoid medical jargon or slang)
Qualifications
- High School Diploma or equivalent. Associate's Degree preferred.
- Minimum of 10 year experience in healthcare industry without a degree, with Associate's Degree a minimum of 5 years experience in healthcare industry
- Claims, billing, contracting, or relevant work experience in a contracts department, preferred.
- Strong knowledge of Excel and MS Word.
- Ability to multi-task and work independently with minimum supervision.
- Good communication and telephone skills.
- Strong organizational skill and effective oral and written communication. Attention to detail, thoroughness and accuracy in all work.
- Positive interpersonal skills.
Physical Demands
Type
Description
Sitting
Approximately 75% of day
Standing
Approximately 25% of day
Walking
Approximately 25% of day
Lifting
0 - 20 lbs (reams of paper, charts) - approximately 5% of day
Bending
Approximately 15% of day. Kneeling < 20%.
Hearing/Visual Acuity
Adequate for use with computers, telephone and or Blackberry - Approx 50% of day
Computer
Highly technical work environment - Must be able to work 7 hours / day using keyboard, mouse and monitor
Reaching
Above head 75 degrees - approximately 15%.
Hand grip dexterity
Approximately 70% of day