HRIS/System Operations Manager

About the Role

Join Descript's People team as our HRIS/Systems Operations Manager, reporting to the Director, People Operations. You'll be the technical backbone of our HR infrastructure, combining deep systems expertise with operational excellence to ensure our HR technology stack scales seamlessly with our growing team. You'll own the strategy, implementation, and optimization of our people systems while driving data-driven insights that inform strategic decisions.

What You'll Do

HRIS Management & Strategy:

• Lead the strategy, administration, and optimization of our HRIS platform and integrated HR technology stack, including Rippling, Sequoia, Slack, and Notion-based workflows
• Design and implement system configurations, workflows, and automations to improve efficiency and user experience
• Manage system integrations between HRIS, payroll, benefits, recruiting, and performance management platforms
• Oversee system upgrades, implementations, and vendor relationships
• Ensure data accuracy, security, and compliance across all HR systems
• Lead evaluation and selection of new HR technologies to support business needs
  
  

Data & Analytics:

• Develop and maintain comprehensive HR reporting dashboards and metrics using Rippling analytics and custom Notion databases
• Generate insights on workforce trends, retention patterns, compensation analysis, and organizational health
• Create self-service reporting capabilities for managers and leadership teams
• Support data-driven decision making through advanced analytics and predictive modeling
• Ensure data governance and maintain audit trails for compliance purposes
  
  

Operations & Process Improvement:

• Streamline HR processes through system automation and workflow optimization across our tech stack
• Support employee lifecycle management including onboarding, transfers, and offboarding
• Manage user access, permissions, and system training for HR team and managers
• Lead special projects related to organizational changes, system implementations, and process redesign
• Collaborate with IT on security, compliance, and technical infrastructure requirements
• Provide technical support and troubleshooting for HR systems users
  
  

HR Support & Ticketing:

• Manage and respond to employee HR inquiries through our ticketing system, ensuring timely resolution and excellent service delivery
  
  

What We're Looking For

• 5 years of HRIS administration and HR systems management experience
• Direct experience with Rippling administration and configuration
• Proficiency with Notion for database management, workflow automation, and documentation
• Familiarity with Carta or similar equity management platforms
• Strong analytical skills with experience in HR data analysis and reporting tools
• Experience with system integrations, APIs, and HR technology ecosystems
• Project management skills with track record of successful system implementations
• Knowledge of data privacy regulations, security protocols, and compliance requirements
• Excellent communication skills and ability to translate technical concepts for non-technical stakeholders
• Experience with Canada compliance, while not required, would be nice to have
  
  

Bonus Points

• HRIS certification (PHR, SHRM-CP, or Rippling certification)
• Startup or high-growth tech company experience Series C/D
• Advanced Notion skills including formula creation and API integrations
• Experience with equity management and cap table administration
• Background in change management and user adoption strategies
• Knowledge of employment law and HR compliance requirements
  
  

Compensation: The base salary range for this role is $138K to $188K / year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, and location, and they may vary from the amount above base.

About Descript

Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 — with a proven CEO and the backing of some of the world's greatest investors (OpenAI, Andreessen Horowitz, Redpoint Ventures, Spark Capital).

Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company.

Benefits include a generous healthcare package, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're looking to hire people who are local and able to join us at the office when needed. We're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. But we do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person.

Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive.