What are the responsibilities and job description for the Customer Service Sales Representative position at DeScenza Diamonds?
About the Company
Send Cover Letters & Resumes too: Paul J. MacIsaac (PJM@Descenza.com)
About the Role
Customer Service Representative/Sales Representative: Full Time (40 hrs week)
Responsibilities
- Job Description: includes but is not limited too:
- Provide excellent customer service to all customers
- Handling incoming and out-going merchandise
- Processing sales and transactions
- Establishing and building repertoire with customers
- Knowledge of ASC processing system
- Handling incoming calls regarding product, stock levels, and order status
- Communicate with employees between all four locations
- Product and repair recommendations for clients
- Evaluate and record all jewelry conditions on incoming repairs
Qualifications
- High School Diploma or equivalent
Required Skills
- Previous fine jewelry or retail experience preferred but not required
- Great work ethic and ability to function in a team dynamic
- Ability to properly communicate with customers and staff
- Basic computer skills
- High organizational skills and attention to detail is a must
- Ability to work weekends and extended holiday hours
Preferred Skills
- Previous fine jewelry or retail experience preferred but not required
Pay range and compensation package: $23-$30 hour
Benefits:
- 401(k)
- Health insurance
- Dental insurance
- Disability & Life insurance
- Paid vacation & sick time
- Employee discount
Equal Opportunity Statement
Salary : $23 - $30