What are the responsibilities and job description for the Patient Coordinator position at Des Moines Dental Associates?
🌟 We’re Hiring: Patient Coordinator (Front Office Superstar!) 🌟
📍 Dental Associates | Full-Time (35–40 hrs/week)
Are you the kind of person who lights up a room, remembers names, and makes people feel instantly at ease? We’re looking for a Patient Coordinator who thrives in a fast-paced environment and loves delivering an exceptional experience from the very first “hello.”
At our busy, two-doctor general practice, patient experience is everything—and our front desk is the heartbeat of it all.
💫 Why You’ll Love It Here
- Fun, supportive, and positive team culture (we truly enjoy coming to work!)
- We grow together—including a team book we read each year
- Modern, welcoming office where hospitality meets healthcare
- A team that values energy, collaboration, and great attitudes
🦷 What You’ll Do
- Be the first impression—greeting patients with warmth and care
- Manage scheduling to keep the day running smoothly
- Answer phones, texts, and emails with professionalism and personality
- Coordinate with providers and teammates to support excellent care
- Handle check-in/check-out, payments, and patient updates
- Follow up on missed appointments and support patient communication
- Help keep the front office organized and running beautifully
What Makes You a Great Fit
- 1 year in dental, medical, or hospitality (or eager to learn!)
- Friendly, outgoing, and confident communicator
- Highly organized and detail-oriented
- Calm and capable in a busy environment
- Passionate about creating an exceptional experience
🚀 We’re Looking for a Superstar Who:
- Brings positive energy every day
- Takes ownership and pride in their work
- Loves being part of a team that truly cares
- Wants to grow and build a long-term career
🎯 Success in This Role Looks Like:
- Fewer cancellations
- Stronger patient follow-through
- An outstanding new patient experience
Perks & Benefits
- Competitive pay and comprehensive benefits package
- Medical, Dental, and Vision insurance
- Legal assistance coverage
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
- Generous Paid Time Off (PTO) & Holidays
- Company-paid Long-Term Disability (LTD) and Group Life Insurance
- 401(k) with company match
- Ongoing training and continuing education support
- A collaborative, professional work environment
- The opportunity to make a real difference every day 😊