Office Supervisor

Title Description- Office Supervisor is the supervisory level in the occupational group for Office Associate. Employees are responsible for supervising Office Associates and planning and coordinating office support services. The Office Supervisor distinguished from Administrative Office Managers by the latter’s responsibility for managing and coordinating a variety of clerical, administrative and fiscal functions and supervising Office Supervisors.

Knowledge- Comprehensive knowledge of: agency, department or section administrative and program practices, policies and procedures; spelling, grammar and punctuation; agency and business software; computer operations; and personnel policies and procedures; and supervisory principles and practices.

Skills- Skill in: operating and supervising others in the use of office equipment including the personal computer.

Abilities- Demonstrated ability to: interpret, apply, and supervise others on program policies, procedures and services; train others; provide leadership and guidance to others; recommend actions to improve procedures; review and proofread the work of others; prepare and generate statistical and narrative and confidential reports; assess circumstances and make administrative decisions that positively affect the unit, staff and the customer; supervise others; plan and organize work for others; coordinate a variety of tasks and activities simultaneously; be flexible; determine objectives, work standards, allocate and assign work; and organize workflow and develop associated procedures.

Education and Experience- High school diploma supplemented with post-secondary coursework in office or business administration, accounting, computer science, or related field, and related administrative and supervisory experience OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.